Billing Officer
vor 4 Wochen
ROLLER is a software-as-a-service company with a global presence in over 30 countries, aiming to bring excitement to the leisure and attractions industry by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes. We are a group of 220+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world, working together to build something truly remarkable. We are looking for like-minded people to join us on this amazing journey. About the Role We are seeking a passionate Billing Officer to join our growing global finance team, with previous experience in SaaS billing or accounts receivable, and knowledge of POS payments. You will be responsible for managing the receivable operations for our EMEA region, based in Australia, and playing a key role in maintaining accurate billing processes, driving operational efficiency, and supporting our growing sales team. This role requires working modified hours aligned with the EMEA timezone (e.g., 1pm–9pm AEST) and offers a hybrid work arrangement, with the expectation of working in the office 3 days a week. What You’ll Do Provide critical support to the sales team by resolving customer billing inquiries and disputes efficiently. Collaborate with the finance team in Australia to ensure seamless financial operations. Assist in improving and streamlining billing workflows for efficiency and accuracy. Act as the main point of contact for EMEA customers, providing quick and effective resolutions to billing issues. Ensure a high level of customer satisfaction by delivering timely and accurate financial support. Accurately input and maintain financial data, ensuring up-to-date records for invoicing and payment processing. About You You have 4–5 years of experience in billing or accounts receivable, preferably within a SaaS environment, with a strong understanding of financial principles and best practices. You are familiar with Salesforce or similar CRM systems and have a customer-oriented approach. 4–5 years of experience in billing or accounts receivable, preferably within a SaaS environment. Strong understanding of financial principles and best practices. Familiarity with Salesforce or similar CRM systems. Working knowledge of Chargebee or similar billing platforms is a plus. Customer-oriented approach. Living in or near Melbourne, Australia, and willing to be in the office 3 days a week. Flexibility to work modified hours (e.g., 1pm–9pm AEST) to support EMEA customers. What You Can Expect Initial call with our Talent Acquisition Manager to discuss your experience and salary expectations. Interview with Finance Operations Manager to learn more about the role and ROLLER. Loop Interviews to meet our wider ROLLER team and do a ‘vibe check’ on our culture and vibe. #J-18808-Ljbffr
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Billing Officer
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