Senior Solutions Consultant- Presales

New Relic Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Solutions Consultant (SC) – the blend of great business savvy and technical prowess – then we are a match made in heaven As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position, and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of opportunity pursuits throughout the sales cycle for prospects and expansion into new groups and/or new capabilities for existing customers. Responsibilities: Develop deep expertise of New Relic products and services Partner with sales for effective qualification (technical and business) for prospects and expansion opportunities with existing customers Lead value and solution discovery workshops to determine customers' challenges Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution. Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes Identify and resolve critical business/technical issues from customers, partners and colleagues Directly contribute in achieving revenue goals set for the assigned respective territory. In addition you will: Collaborate as part of a broader account team to strategize and address business and technical problems Share and learn best practices and re‑usable assets with other Solutions Consultants to enhance the quality and efficiency of the team Provide feedback to product management about product enhancements that can address customer needs and guide additional value Stay current on competitive analysis and market differentiation Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base. Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns. Skills: Pre‑sales experience and/or in similar customer‑facing technical roles (5+ years desirable) Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing Excellent written, verbal, presentation and interpersonal skills Understanding of value based selling in customer facing roles Strong balance of sales, business and technical skills Experience working with enterprise customers, especially in the following industry verticals: Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel Passion and energy for technology and a desire to learn Willingness to travel Please note that visa sponsorship is not available for this position. Seniority level Mid‑Senior level Employment type Full‑time Job function Software Development Location Sydney, New South Wales, Australia Referrals increase your chances of interviewing at New Relic by 2x. #J-18808-Ljbffr