Client Service Officer
vor 3 Wochen
Client Service Officer – Health and Personal Injury We have an exciting opportunity for a Client Service Officer – Health and Personal Injury to join our team in Brisbane. This role is key to supporting our Health and Personal Injury Client Relationship Managers (CRMs) by providing high-quality administrative and client‑focused support. You will help ensure that our clients receive exceptional service while assisting with key administrative duties such as property risk management, tribunal reporting, and budget preparation. Key Responsibilities Support CRMs with administrative tasks including tribunal submissions, property management, and bill payments. Maintain accurate and up‑to‑date client records, monitoring workflow and managing multiple inboxes. Provide exceptional service to clients with complex needs, responding to enquiries via phone and email. Act as a key contact in the absence of the CRM and liaise directly with clients as required. Ensure compliance with relevant policies, Trust Deeds, and tribunal regulations. Collaborate with internal and external stakeholders to support strong relationships and optimal client outcomes. Contribute to a high‑performing team environment by providing support to colleagues and working collaboratively. What You’ll Need to Succeed Experience working in the trustee, financial, or legal sector. Experience with complex client needs desirable but not mandatory. Strong ability to build and maintain relationships with clients and stakeholders. Excellent communication and interpersonal skills, with a respectful and empathetic approach to client interactions. Highly organised with strong administrative skills and the ability to manage competing priorities. Proficiency in Microsoft Office and the ability to learn new systems quickly. A team player with initiative, resilience, and a commitment to delivering outstanding client service. What We Offer A warm, open, and supportive culture. An attractive remuneration package, including reward and recognition programmes. An employee wellness programme, including discounted health insurance and an employee assistance programme. A workplace volunteering and giving programme to enable you to help others in the community. We are proud to be part of the Top 30 Best Workplaces to Giveback 2024. Discounted tax and estate planning services. 16 weeks paid parental leave for the primary carer. Great central CBD location, modern office fit‑out and end‑of‑trip facilities. Flexible/Hybrid working environment. About Equity Trustees Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for future generations. As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for. We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career. Equity Trustees is over 145 years strong – and growing. Apply now to be part of a successful contemporary trustee company #J-18808-Ljbffr
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Client Service Officer
Vor 6 Tagen
City of Brisbane, Österreich Department of Justice QLD VollzeitClient Service Officer Department of Justice QLD Base pay range $71,150.00/yr - $78,951.00/yr As a Client Service Officer, you will be the first point of contact for telephone, face‑to‑face and email enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions. You will liaise with a wide range of clients, including...
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Client Service Officer
Vor 2 Tagen
City of Brisbane, Österreich Department of Justice QLD VollzeitAs a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties. You will liaise with a wide range of clients, including vulnerable members of the community, with professionalism and sensitivity. Flexible work...
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Station Client Service Officer
vor 4 Wochen
City of Moreton Bay, Österreich Queensland Police Service VollzeitAs a Station Client Service Officer, you will serve as the first point of contact for members of the public attending a police station. In this role, you will assist the Officer in Charge and first response officers in delivering high-quality service to the community. You will also provide essential administrative support within the station, competently...
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Client Services Officer
vor 3 Wochen
City of Greater Bendigo, Österreich Victorian Aboriginal Legal Service VollzeitThis is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. Please note: This opportunity is only available to Australian Aboriginal and/or Torres Strait Islander people. Location: Bendigo, VICEmployment Type: Full-Time | Fixed Term (with potential to become...
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Client Services Officer
vor 3 Wochen
City of Brisbane, Österreich Queensland Veterinary Specialists VollzeitClient Services Officer – Queensland Veterinary Specialists Join our team at Queensland Veterinary Specialists (QVS), Australia’s longest established, privately owned 24/7 specialist group. We treat every pet as a member of the family and operate three specialist and emergency hospitals: Stafford, North Lakes and Sunshine Coast. About the role We’re...
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Client Service Officer
vor 3 Wochen
City of Brisbane, Österreich Profusion Group VollzeitCompany Overview This is a well-established professional services firm with a strong reputation for delivering quality financial advice. The team is client-focused, collaborative, and committed to continuous improvement and long-term success. Role Overview As a Client Service Officer, you’ll play a key role in supporting the advice team, managing...
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Firearms Client Services Officer | 002694
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitLocation Hobart Period of Appointment Permanent - Fulltime Hours per fortnight 73.50 hours per fortnight Duties Contribute to the operational effectiveness of Firearms Services and assist the Team Leader and Manager, by completing various data entry and administrative duties, contributing to firearms licensing and permitting in line with business priorities,...
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Trauma-Informed Office
Vor 2 Tagen
City of Brisbane, Österreich Knowmore Legal Service VollzeitAn independent community legal centre is seeking an Office and Client Coordinator in Brisbane. You will manage administrative tasks, ensuring efficient office operations while supporting a diverse team and client base. This full-time position offers competitive benefits, including salary packaging and professional development opportunities. As the first...
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Client Service Officer
vor 3 Wochen
City of Hobart, Österreich Service Tasmania VollzeitA governmental service department in Hobart is seeking a Client Service Officer to provide information on records of births, deaths, and marriages. The successful candidate will assess registrations, transcribe historical records, and advise stakeholders. This role offers 73.50 flexible hours per fortnight and encourages applications from diverse...
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Client Service Officer
vor 2 Wochen
City Of Greater Geraldton, Österreich MiQ Private Wealth VollzeitCompany Description MiQ Private Wealth, founded in 2006, is a leading Australian-owned financial advisory organization dedicated to enhancing the financial wellbeing of clients and their future generations. With offices across Queensland, Western Australia, ACT, and New South Wales, MiQ provides innovative strategies and tailored financial planning services....
