Customer Advice and Support

Location: Byron Bay, NSW, AU, 2481 Requisition ID: 1900 The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities. Your Role If you’ve ever dreamed of swapping city stress for sea breezes and community spirit, here’s your chance. We’re looking for a motivated Store Manager to lead our Vinnies retail store in beautiful Byron Bay. Whether you’re seeking a permanent role or a six-month adventure soaking up the Byron lifestyle, we want to hear from you We’re also open to working holiday visa holders with the right retail leadership experience. You’ll be the driving force behind our Byron Bay store, leading a vibrant mix of staff and volunteers to create a welcoming space where every sale helps make a difference. You’ll manage daily operations, budgets, stock, merchandising and, most importantly, ensure every customer and volunteer feels valued. This is a role that combines community impact with business smarts and a healthy dose of Byron charm. Your Responsibility Lead a passionate team of staff and volunteers, building confidence, connection and fun. Keep the store thriving through smart roster, great merchandising and excellent service. Create beautiful, high quality displays that reflect the vibe of Byron Bay. Foster a safe, inclusive and positive environment for everyone who walks through the door. Deliver outstanding results while making a real difference in the local community. You Will Need Experience leading a retail store or similar, fashion or op-shop experience a plus Strong people skills where you can inspire and motivate a diverse team. A creative eye for merchandising and an understanding of what makes customers tick. Great financial and organisational skills (you know your way around a budget). A warm, community minded approach that fits right in with the Byron way of life. Apply Now If this sounds like you, don’t wait‑apply now, we are interviewing applications as we receive them. We offer: Supportive Team – Join a welcoming, values-driven team with a strong sense of community. Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses. Career Progression – Grow with clear pathways to leadership and internal opportunities. Learning & Development – On-demand training to support your professional growth. Wellbeing Support – EAP and wellness services to support your mental and physical well‑being. Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs. Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life. St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre‑employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles. #J-18808-Ljbffr