Training Manager

Training Manager $196,275 pa. Package includes salary from $165,865 to $173,174 plus employer's contribution to superannuation of 12% and annual leave loading. About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the role We have an opportunity for a Training Manager to be part of our Client Engagement, Technology & Communication Services Command. The Training Manager oversees and spearheads the planning and execution of various technology-focused project‑based learning and development initiatives aimed at enhancing both individual and organisational capacities, closely aligned with specific project goals, business unit targets, and overarching strategies of NSWPF. This includes delivering training related to information and communication technology (ICT), digital communications, and other technology-driven areas. Key responsibilities include conducting training needs analysis, developing and managing training environments, leading and coaching training teams and business SMEs, and coordinating train‑the‑trainer programs. The role also involves managing learning systems, creating role‑based learning pathways, and ensuring high‑quality instructional design across eLearning, classroom, and digital formats. Technical expertise valued in this role Experience with ERP platforms such as SAP (Finance, Procurement, HR, Recruitment, Rostering). Proficiency with digital adoption and eLearning tools (SAP Enable Now, Articulate 360, Adobe Captivate). Strong capability in learning management systems and advanced MS Office Suite for tracking and reporting. What we can offer you Benefits available when you join NSWPF include: flexible work options; annual leave loading; corporate wellbeing programs including seminars and the Fitness Passport; salary packaging options via superannuation contributions or a novated vehicle lease; 5‑minute walk to train station, Westfield and Parramatta CBD; 2‑minute walk to nearest train station and bus stop, restaurants, cafes and sporting venues in Sydney Olympic Park; in‑house gym facilities (Parramatta). How to Apply Applications can only be submitted electronically via the I Work for NSW website. Applications close 11/01/2026 - 11:59PM. Job reference number: 0000B55L To be considered for this role, attach a cover letter (2 pages maximum) and an up‑to‑date resume that clearly details your skills & experience as relevant to this role. Do not attach copies of qualifications, certificates or documentation other than what has been requested – you may bring these if called for interview. Please address each of the following target questions (500 words per question) in the text boxes provided in the online application or attach as a separate document. Target Question 1 Provide an example of where you have developed business key user capability to develop learning and support content as well as prepare to deliver face‑to‑face training for a major ERP program. Key points to cover include the process you followed, the outcomes achieved and how success was measured. Target Question 2 Provide an example of how you contributed to the development of future state ERP business processes and learning content to support future state business adoption. Include a description of the process, technology used, the framework established, and the objectives achieved. Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process. Contact: Marie Van Rooyen via . Eligibility To be eligible to apply, you must be a permanent resident of Australia or a New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by NSW Police Force. Our commitment to Diversity The NSW Police Force is a proud employer of a diverse range of people. We welcome applicants from Aboriginal or Torres Strait Islander peoples, LGBTIQ, disability, culturally and linguistically diverse backgrounds, and all ages. If you identify as a person with disability and require arrangements to participate, contact HR Diversity Team at PCC‑ If you identify as Aboriginal or Torres Strait Islander, contact the NSWPF Aboriginal Employment & Engagement team at PCC‑ Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr