Training Manager

Vor 3 Tagen

Council of the City of Sydney, Österreich Longchamp Vollzeit

Training Manager Longchamp is seeking an experienced Training Manager to deliver learning and development initiatives across our Australian retail network. This is a unique opportunity to join a global luxury brand and make a real impact on customer experience, team capability, and commercial performance. Location: Sydney, New South Wales, Australia Responsibilities Design and deliver engaging training sessions on product knowledge, service excellence, and retail systems. Develop and deliver training programs for retail and wholesale teams. Facilitate onboarding, product knowledge, and customer service excellence. Coach and mentor store teams through regular visits and floor-based training. Collaborate with stakeholders to align training with business priorities. Measure training impact using KPIs and performance metrics. About you Experience in training or retail operations within premium/luxury retail. Strong facilitation and coaching skills. Excellent communication, organisation, and adaptability. Passion for people development and commercial success. Flexibility to travel nationally and occasionally internationally. Opportunities to learn on a daily basis and to develop in a meaningful profession that is as close as possible to the product. ERP: Product discounts, Paid Birthday Leave, EAP program & Parental Leave Benefits. *subject to policy. An in depth onboarding and training programme. Seniority level Mid‑Senior level Employment type Full‑time Please apply, including your CV and Cover Letter. #J-18808-Ljbffr

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