Business Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model. Job Description Global, ASX-listed market leader in Supply Chain Solutions One of the World’s most sustainable companies Supportive, diverse & collaborative team that wins together B2B Partnerships | Strategic Collaboration | Value-driven Solutions Bring your strategic mindset to a team that’s redefining customer partnerships and shaping the future of sustainable supply chains Based in South Australia (Direk) under a Hybrid working arrangement, forming part of a supportive, values-driven Customer Relationship Development team and reporting directly to the Senior Manager : Produce, your role as Business Manager will be to lead strategic Produce Customer relationships and execute business strategies to promote revenue growth and optimize asset productivity Key Responsibilities May Include Manage relationships with major customers, ensuring alignment with CHEP’s strategic goals and delivering revenue growth while achieving customer satisfaction targets. Collaborate with senior leadership and internal teams to create and implement strategic account plans, with a focus on identifying growth opportunities, optimizing costs, and promoting sustainability. Lead high-level negotiations and commercial tenders, securing favorable terms that meet both business objectives and customer expectations. Identify and capitalize on new business opportunities, driving incremental revenue and expanding CHEP’s market presence within your portfolio. Conduct regular business reviews and audits with customers, ensuring compliance with CHEP’s annual audit plan and maintaining accurate asset management records. Monitor and assess account performance metrics such as NPS and customer satisfaction, developing and executing action plans to address areas for improvement. Build and sustain relationships with stakeholders at all levels within customer organizations, driving strategic initiatives and improving supply chain efficiencies. Lead cross-functional teams to deliver innovative, value-added services and solutions that meet customer needs and promote mutual growth. What You’ll Bring to the Role Sales & Negotiation Skills – able to influence decision-makers and secure profitable deals. Commercial Acumen – understanding how businesses operate and how financial decisions impact profitability. Stakeholder Management – working with different teams (Finance, Sales, Operations, and Customers) to achieve the best outcomes. Problem-Solving & Strategic Thinking – finding ways to help customers overcome challenges while also benefiting CHEP. About CHEP, a Brambles company CHEP is a global leader in supply chain solutions. Together with producers, manufacturers, retailers, and logistics partners, CHEP advances the smart and sustainable movement of goods across more than 60 countries. Powered by its share, repair and reuse network of connected pallets, crates, and containers, CHEP helps businesses optimise their supply chains to reduce costs and minimise the environmental impact of their operations. CHEP pairs its leadership in circularity, which helps tackle emissions, waste, and single-use packaging, with a focus on resilience, to build future-ready supply networks through data, scale and collaboration. With its operational excellence trusted by the world’s top brands, CHEP primarily serves customers in the consumer staples (e.g. dry food, grocery, household products, health and personal care, fresh produce and beverage), retail, automotive and general manufacturing industries. CHEP Australia offers a range of employee benefits including a competitive salary, bonus opportunities, a supportive learning and development culture and a wide range of opportunities to assist you in achieving your career aspirations. CHEP Australia, as part of Brambles, provides you unparalleled opportunities to advance and accelerate your career and is large enough to take you anywhere and small enough to make sure you get there. Work for an accredited Top Employer in Australia Flexible working environment Paid volunteer leave for those who wish to volunteer their services to a community organisation – 3 days per annum Reward and Recognition Program to celebrate outstanding achievements of our people through a number of different delivery methods Employee discounts with a range of partners Up to 14 weeks of paid parental leave for primary care givers and 1 week of paid parental leave for secondary care givers Unparalleled opportunities to advance and accelerate your career Attractive program to purchase Brambles shares Our team boasts a friendly and fun culture that celebrates successes, with award winning engagement and enablement, and results achieved through collective intelligence, collaboration and teamwork. With a highly inclusive workplace rich in diversity, CHEP Australia celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve. Join our team to be part of an international growth company with an advantaged and highly sustainable business model. You’ll be working for a company that is changing the way goods get to market. You’ll optimize 300,000 supply chains instead of just one. You’ll join an efficient and collaborative team who punches above its weight. You’ll be working for the good of humanity. Interested? To apply please click the ‘ Apply’ button now. In order for your application to be considered, you will require full working rights in Australia. We are unable to offer sponsorship at this time. #LI-CG1 Remote Type Hybrid Remote Skills to succeed in the role Account Management, Active Learning, Adaptability, Asset Management, Business Strategies, Communication, Cross-Functional Work, Curiosity, Customer Retentions, Customer Satisfaction, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Negotiation, Partnership Development, Problem Solving, Relationship Management, Revenue Growth, Solutions Development, Stakeholder Engagement, Strategic Planning, Value Propositions We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at #J-18808-Ljbffr