Implementation Consultant

vor 11 Stunden

Council of the City of Sydney, Österreich TRC Group Vollzeit

Implementation Consultant / Business Analyst – SaaS – Financial Services $110k – $130k + super Sydney CBD / Hybrid (3 days in the office) Permanent Position My client is a high-growth SaaS provider delivering enterprise‑grade pricing, profitability, and financial analytics software to major banks and financial institutions globally. As they scale across Australia and internationally, they’re looking for a technically strong, client‑facing Implementation Consultant to join their Customer Success team. This role suits someone who enjoys solving complex problems, working closely with senior stakeholders, and getting hands‑on with configuration, logic, and scripting. You will play a key part in onboarding major banking clients onto a market‑leading platform and ensuring each implementation is a success. In this role, you will: Take ownership of end‑to‑end implementations for enterprise financial services clients. Run technical and functional workshops to translate client requirements into configuration plans. Configure the SaaS platform, including logic, business rules, and light scripting. Write or edit C# code fragments where needed to tailor platform behaviour. Work with SQL and APIs (e.g., POSTMAN) to support integrations and data validation. Translate requirements into clear user stories, functional specs, and technical documentation. Manage UAT, support release cycles, and collaborate closely with developers and QA. Deliver user onboarding and run client training sessions. Act as a trusted technical advisor and subject matter expert for clients and internal teams. Contribute to improving onboarding processes, documentation, and best practices. Key Requirements: 2–3+ years’ experience implementing software for enterprise or mid‑size clients. Background as a Technical Business Analyst, Implementation Consultant, or Customer Success Consultant. Ability to write or edit basic C# or scripting logic (not full software engineering). Solid SQL skills and strong understanding of technical integrations and APIs. Experience running workshops, gathering requirements, and presenting to senior stakeholders. Strong communication skills with the confidence to lead technical discussions with clients. Highly organised, documentation‑focused, and comfortable in a lean, fast‑moving environment. Experience working with financial services clients, ideally banks or lenders. Knowledge of financial mathematics or statistical concepts (nice to have). What’s on Offer: Work directly with high‑profile Australian and global financial institutions. A clear career path with opportunities to move into Product, Project Delivery, or Account Management. Hybrid working (3 days in the Sydney CBD office). Competitive salary $110k–$130k + super. A supportive, collaborative team within a growing, international SaaS business. #J-18808-Ljbffr

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