Ops Senior Admin Assistant

vor 4 Wochen

City of Melbourne, Österreich UPS Vollzeit

Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Responsibilities include: Supporting the Cell and Gene team with daily operations and liaising with the Control Tower Coordinators as it relates to cell and gene shipments. Utilizing technology to provide enhanced monitoring, management and control of shipments as required. Collaborating with LSPs, Branches and Depots to arrange and coordinate shipment solutions. Preparing, placing, controlling and arranging appropriate packaging and equipment according to Cell & Gene project specifications-COPs or SOPs. Coordinating and dispatching drivers for collections and deliveries, ensuring they are on time and adhere to clients’ expectations regarding documentation – GDP requirements. Working with the regulatory team to ensure trade compliance for all Import and Export shipments. Booking shipments with Airlines and Integrator to ensure the best routing solution for all Cell & Gene shipments. Ensuring proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities. Labeling and preparing shipments for Export and ensuring a driver is dispatched to meet the airline cut-off time for international shipments. Ensuring Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones for all Cell & Gene shipments. Sending pre-alerts to Marken branches and local service providers, and ensuring communication to confirm receipt of the pre-alert and shipment instructions. Conducting pre- and post-flight shipment checks, and communicating with airlines and handling agents in case of delays or off-loads. Escalating any issues or delays to the Cell & Gene Management Team. Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Administrative. Industry: Truck Transportation. #J-18808-Ljbffr

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