Outsourcing Manager

vor 2 Wochen


City of Melbourne, Österreich Revolut Vollzeit

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. About The Role The Outsourcing Team is responsible for managing and overseeing the risks of outsourcing and other third‑party arrangements, including documentation related to operation resilience and exit plans. We’re looking for an Outsourcing Manager to collaborate with Compliance, Risk, and service delivery teams to help manage supplier and intra‑group relationships in New Zealand. You’ll ensure proper documentation and regulatory reporting deliverables related to third‑party management. What You’ll Be Doing Owning and implementing the third‑party risk management policy and operating model for IT supply chain Managing third‑party risk management activities, including onboarding, due diligence, risk assessment, and vendor monitoring Planning IT changes and overseeing performance of material fourth‑party suppliers for outsourced IT services Monitoring IT service quality, including escalations and improvement plans through SLAs and KRIs Ensuring approvals are processed through internal governance for outsourcing changes and vendor lifecycle deliveries Providing clear guidance for staff on third‑party risk management procedures, risk assessments, and their ongoing accountability Ensuring compliance with EBA guidelines on outsourcing arrangements (DORA) Preparing reports for senior management on outsourcing risks, compliance, and performance What You’ll Need A bachelor's degree or equivalent in a relevant field, such as IT, finance, business administration, or economics 3+ years of experience in a role involving vendor management, outsourcing, or third‑party risk management Knowledge of outsourcing and business resilience regulations and how they apply to retail financial services Experience developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements Fluency in English Nice to have A risk management qualification Executive and Board‑level interaction experience Excellent network across industry stakeholder groups Relevant financial services experience Experience with New Zealand financial standards and policies Experience working in global organizations Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team. #J-18808-Ljbffr


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