Service Delivery Manager
Vor 2 Tagen
Service Delivery Manager - NDIS and Aged Care Simply Helping Central and Northern Melbourne is a locally owned and operated service provider focused on supporting people live their best life in their home and in the community. We are exceptionally proud of the impact our team has and offer an inclusive and diversity affirming culture with business owners that genuinely care about all our clients and staff. The Role To support our continued growth, we are seeking an experienced, people-focused Operations Manager with leadership experience in the NDIS or healthcare-related organisation. Our success has been driven by our authentic connection with clients and deep understanding of their support needs. We invest in our team of support workers and their engagement to deliver high quality and safe services which we truly believe is where the magic happens. The Operations Manager is a critical leadership role within our organisation. In this role, you will: Oversee daily operations to ensure exceptional support is provided to our 130+ clients. Hire, onboard, lead, support, and coordinate a dedicated team of support workers across Melbourne’s central and northern suburbs. Ensure services are delivered in compliance with NDIS standards, occupational health and safety regulations, and internal company policies. Drive high team engagement and continuous improvement initiatives that prioritise safe, high-quality client outcomes. Act as the key decision-maker in the business during the absence of the owner/director. Provide shared on-call support – this is a non-negotiable part of the role. Be based in our Gladstone Park office, with plenty of free parking available. What We’re Looking For: A highly organised, reliable, and accountable individual who gets things done A natural people-person with the ability to influence through trustworthy, open, and engaging communication. Solid experience in operations management – ideally within disability or healthcare services. Strong leadership and communication skills – no ego here. We’re looking for someone with humility, empathy, and a genuine passion for helping people live their best lives. Deep understanding of the NDIS and relevant compliance standards (quality management). A problem-solver with a proactive approach to challenges. The ability to work independently, juggle multiple priorities, and take direction from two down-to-earth, collaborative female business owners who are fully committed to the organisation’s values. Why Join Us? We keep it real – offering an honest, humble work environment where you’ll enjoy your team, feel supported, and even have fun. We don’t just talk about inclusion and diversity – we live and celebrate it, from our leadership team throughout the entire organisation. Competitive salary package. Ongoing opportunities for professional growth and development. Interested? We’d love to hear from you Apply now. Please note only shortlisted candidates will be contacted. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Assistant Director Service Delivery
vor 1 Woche
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Assistant Director: Service Delivery
vor 1 Woche
City Of Stirling, Österreich Customer Service Delivery VollzeitA government agency is seeking an Assistant Director Service Delivery to lead the future of customer service within the Driver and Vehicle Services division. The role demands strategic leadership, effective stakeholder engagement, and a focus on measurable outcomes. You will develop innovative service delivery models that enhance community accessibility and...
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Service Delivery Manager
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City of Melbourne, Österreich Brennan VollzeitService Delivery Manager – Brennan – Adelaide, South Australia, Australia Reporting to the Service Delivery Manager Team Lead, we are seeking a Service Delivery Manager (SDM) to join our team on a full-time permanent basis in our Adelaide office. At Brennan, we believe that how technology is delivered is as important as what the technology is. Our True...
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Service Delivery Manager
vor 2 Wochen
City of Melbourne, Österreich Compnow VollzeitOverview Service Delivery Manager role at Compnow. What you’ll do Holding the accountability for delivery of all services to contracted Service Levels. Reviewing, completing and authorising Service Level Reports summarising Compnow service achievements. Providing an escalation path to raise any issues of failed service delivery and requests for...
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Service Delivery Manager
vor 3 Wochen
City of Melbourne, Österreich Bureau of Meteorology VollzeitService Delivery Manager – Bureau of Meteorology – Melbourne, Victoria, Australia Base pay range: A$135,402 – A$152,073 per annum + 15.4% super. Position Overview The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems that support trusted, reliable and responsive weather, water, climate, ocean and space weather services for...
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Service Delivery Manager
vor 3 Wochen
City of Melbourne, Österreich Southern Star Care VollzeitService Delivery Manager – Southern Star Care Location: Mulgrave, VICJob Type: Full-Time About Us Southern Star Care is a dedicated provider of NDIS support services, committed to empowering individuals to live independently and achieve their goals. We pride ourselves on fostering a positive, inclusive, and supportive workplace culture, supporting those...
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Service Delivery Manager
Vor 6 Tagen
City of Melbourne, Österreich Acquire Intelligence VollzeitService Delivery Manager – Acquire Intelligence We're an award-winning global outsourcer providing contact center and back‑office services on behalf of our global clients. Join a place where innovation and teamwork support exciting missions worldwide. Our mission is to help businesses work smarter, simplifying how they operate, improving performance, and...
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Service Delivery Manager
Vor 2 Tagen
City of Melbourne, Österreich Michael Page Australia VollzeitHigh-Impact Leadership Role Autonomy and Strategic Input About Our Client Our client is a leading technology solutions provider delivering innovative traffic enforcement and safety systems. They are known for combining advanced technology with robust project delivery, ensuring safer roads and streamlined operations across Australia. Job Description Service...
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Service Delivery Manager
vor 1 Woche
City of Melbourne, Österreich CompNow VollzeitCompnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex...
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Service Delivery Manager
vor 2 Wochen
City of Brisbane, Österreich Bureau of Meteorology VollzeitJoin to apply for the Service Delivery Manager role at Bureau of Meteorology Melbourne. Other Bureau capital city offices will be considered Job title: Service Delivery Manager Position Overview The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems the Bureau relies on to provide trusted, reliable and responsive weather, water,...
