Coordinator Regulatory Services

1x Permanent Full Time, 35 hours, 5 days per week

Competitive Salary

Closing: 2nd June 2024

ABOUT US

Liverpool is a vibrant city that lies in the heart of Greater Western Sydney. With a total of 42 suburbs and a population of 223,000 coming from different birthplaces, Liverpool is one of the most diverse communities in Australia.

Working with Liverpool City Council offers a wealth of professional opportunities as we are on an exciting journey to become Sydney’s third CBD and one of the fastest growing regions over the next decade. With the construction of Western Sydney Airport and the development of Liverpool`s city centre as an innovative health, education, and lifestyle precinct, there has never been a more exciting time to work in Liverpool City. Liverpool is experiencing significant growth from urban release development and from redevelopment in established areas as it continues to provide outstanding levels of service to its wonderfully diverse community.

ABOUT THE ROLE

• Coordinate and supervise a team of regulatory professionals including Parking Patrol Officers, Rangers and Animal Rangers providing direction, coaching, and support to achieve team goals. Foster a positive and inclusive team culture that promotes collaboration, accountability, and continuous improvement;
• Manage operational relationship with animal shelter service provider and related stakeholder engagement for the rehoming of animals. To ensure planning and regulatory compliance matters in consultation with the Manager Community Standards and instigate legal proceedings as required;
• Ensure an effective regulatory services presence across Council, including appropriate rostering, filling vacancies and identification of team priorities;
• Develop and implement strategies and plans for enforcing council regulations and policies, ensuring compliance with relevant legislation, policies and standards. Monitor and evaluate enforcement activities, providing feedback and implementing corrective measures as required;
• Liaise with internal and external stakeholders, including other council departments, law enforcement agencies, community groups, and the public. Respond to enquiries, resolve conflicts, and promote positive engagement to enhance community safety and satisfaction.
• Stay up to date with industry best practices, legislative changes, and emerging trends to ensure the Regulatory and Compliance team operate within their legislative delegations. This includes contributing to the development and review of council policies, procedures, and guidelines related to enforcement activities, and making recommendations for improvement;
• Prepare accurate and timely reports, records, and documentation related to enforcement activities and team performance. This may include providing evidence in court. Ensure compliance with council policies and procedures and maintain confidentiality of sensitive information.

• ABOUT YOU
• The successful applicant will have:

• Tertiary qualification in management, planning, building surveying, compliance, enforcement, investigation or similar field.
• Current Class C Drivers Licence.
• Demonstrated extensive experience in Regulatory Services and Animal Shelter Management.
• Demonstrated experience in investigating and resolving parking and companion animal issues, concerns and complaints, to achieve the best possible outcome.
• Proven experience in managing a team in the regulatory services environment and animal holding environment, providing leadership to team members.
• Demonstrated experience in complex report writing and reviewing.

BENEFITS OF WORKING WITH US

• This position includes a Leaseback Vehicle or Vehicle Allowance.
• Flexible working arrangements, including working from home and various council offices.
• Ability to accrue up to 2 days of flexitime leave per month, which equates to up to 24 days per year (Note: this is in addition to 4 weeks of annual leave per year).
• Free parking is available nearby
• Access to a Fitness Passport membership
• Salary will be dependent on the relevant skills, experience, and competencies of the successful applicant.

For further information about the position please contact Samata Billa, Talent Acquisition Partner at

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection criteria questions which will be shown once you commence your application.

Click here for the position description.

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential .

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. For Temporary positions, you need a visa that gives you permission to work in Australia