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Administration Officer
vor 4 Wochen
About Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education. It is the main provider of health services to people living in the inner southeast suburbs of Melbourne, offering ambulatory, inpatient, home and community‑based services. In January 2026, Alfred Health will merge with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to become Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The merger aims to strengthen workforce and provide new training, education and career opportunities for all employees. About the Alfred Heart Centre The Alfred Heart Centre assesses and treats adult patients with cardiovascular diseases, including advanced coronary, valvular, heart‑muscle and rhythm disorders. It operates a wide range of outpatient clinics, investigation suites and a large inpatient service, caring for patients from the local community and across Australia. The centre is internationally recognised for its extensive research and education programs. About the Role The Administration Officer reports to the Administration Supervisor in the Specialist Clinics team. The officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support the daily function of the clinics and the health service. The role ensures that the service delivers best customer outcomes and meets internal, external and government reporting requirements. Responsibilities include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry, providing an approachable, responsive and professional service to patients, carers and health professionals. Responsibilities Reception and patient enquiries Clinic preparation Electronic appointment scheduling and referral management Telephone support and data entry Ensuring customer outcomes and meeting reporting requirements Other administrative tasks as required Skills and Experience Sound administrative experience (hospital environment preferred) Personable, customer‑focused approach, commitment to high quality service Computer proficiency: MS Word, MS Outlook, MS Excel (foundational) Understanding of confidentiality and privacy legislation Understanding of medical terminology Ability to plan workflow, prioritise and delegate to meet deadlines Benefits Salary Packaging & Novated Leasing through Maxxia Flexible Health Insurance coverage through HCF Health Insurance On‑site car & bike parking opportunities, deducted pre‑tax On‑site fitness facilities at The Alfred through ProSport Health and Fitness Child Care Services at The Alfred managed by KU Children’s Services Contact For any questions, or to know more about the role, please contact Natasha Lesmana, Alfred Heart Centre Supervisor, on 0484 912 496. Application Closing Applications closing 11pm AEST, Friday 14th November 2025. Seniority level Entry level Employment type Full‑time Job function Administrative Industries Hospitals and Health Care EEO statement We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. Website Website: #J-18808-Ljbffr