Service Desk Coordinator
vor 3 Wochen
Interested candidates are requested to apply directly online via the link below: Pro AV Solutions is Australia's leading workplace technology integration organisation with branches in NSW, ACT, QLD, VIC, SA and WA. We design, integrate, support and maintain high quality Audio Visual and Unified Communication systems and solutions into corporate, government, education and defence sectors. Backed by passion, pride, and an unwavering commitment to excellence, we continually strive to set the benchmark in our industry. In 2025, this commitment was recognised nationally, with Pro AV Solutions named by The Australian as one of the Best Places to Work, 2025. About the Role Pro AV Solutions has an exciting opportunity in our NSW branch for a Service Desk Coordinator to join our Client Services team. You will provide day-to-day coordination of service activity and exceptional relationship management to our clients. The ideal candidate will be a proactive and organised administrator with excellent communication skills, strong attention to detail, and a commitment to delivering outstanding customer service. Key Responsibilities Respond to and initiate service requests aligned with customer SLAs. Allocate service resources and coordinate service activities as required. Create and manage AV Care tickets within the ticketing platform. Prepare timely reports and client‑related documentation. Perform daily checks of ticketing reports to identify next steps, follow‑ups, and escalations. Process invoicing for completed tickets. Build strong relationships with clients and ensure a positive service experience. Key Experience & Capabilities Previous administration experience in a service‑based or coordination role. Strong organisational and multitasking skills. Excellent communication and collaboration skills, with the ability to make autonomous decisions. A demonstrated history of reliability, dependability, and trustworthiness. Strong customer service focus with the ability to build rapport across a range of clients and a genuine interest in contributing positively to a team. A flexible, can‑do attitude and willingness to put in extra effort when needed. Strong PC skills and proficiency in O365. We believe that our people are our greatest asset, and we value and reward committed team members. We have a competitive remuneration package, access to ongoing training and professional development opportunities, access to an employee assistance program, birthday gift vouchers, and more We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups. Your application will be treated with the strictest confidence. If you’re ready to make an impact and grow your career in AV and UC technology, we’d love to hear from you #J-18808-Ljbffr
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Service Desk Coordinator
vor 1 Tag
City of Brisbane, Österreich Auto & General Australia VollzeitService Desk Coordinator Join to apply for the Service Desk Coordinator role at Auto & General Australia . 5 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Role Overview As a Service Desk Coordinator, you will be pivotal in ensuring the smooth, day-to‑day operation of our Level 1 support team....
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Service Desk Coordinator: AV/UC Support
vor 3 Wochen
Council of the City of Sydney, Österreich Pro AV Solutions VollzeitA leading workplace technology integration organisation in New South Wales is looking for a Service Desk Coordinator to join its Client Services team. The successful candidate will manage service requests and support client relationships, requiring strong organizational skills and experience in administration. The company offers a competitive remuneration...
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IT Service Desk Coordinator
vor 4 Wochen
Council of the City of Sydney, Österreich Grace Worldwide Pty. Ltd. VollzeitAdd expected salary to your profile for insights We are looking for a customer-focused individual for a fixed-term, full-time contract , where the primary objective is to provide support and assistance with the resolution of IT incidents and requests. Your proven communication skills, proactive approach, and strong time management will ensure you build...
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Resident Services Front Desk Coordinator
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City of Melbourne, Österreich UniLodge Australia Pty VollzeitA leading student accommodation provider in Melbourne is seeking a Customer Service Coordinator to manage front desk operations and support residents. You will be the first point of contact, providing exceptional customer service and assisting with resident check-ins, maintenance, and community initiatives. Candidates must possess unrestricted work rights in...
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Council of the City of Sydney, Österreich Sharp & Carter VollzeitA leading Professional Services business is seeking a proactive Receptionist / Office Coordinator to join their team in Sydney CBD. The role involves managing front-desk operations, supporting internal teams, and enhancing client experiences. Ideal candidates will possess strong communication skills and attention to detail, along with proficiency in MS...
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IT Service Desk
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Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Service Desk Analyst
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Council of the City of Sydney, Österreich Careers at Council VollzeitJoin to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work...
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Service Desk Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitAbout the Team End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...
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Service Desk Agent
Vor 7 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitAbout the Team: End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...
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SERVICE DESK ENGINEER
Vor 7 Tagen
Council of the City of Sydney, Österreich LIMELIGHT PEOPLE VollzeitHybrid Work Model Excellent Career Path Close to transport One of our clients who are a fast growing Managed Service Provider (MSP) are growing and looking add a new member to their Service Desk Team. Due to this, we are looking for a Service Desk Engineer with solid Level 2 Support experience to join on a full time basis. The MSP provide a range of cloud...
