Admissions Officer

Employment Type Permanent Full Time Position Classification Administration Officer Level 3 Remuneration $68,338.79 - $70,468.72 per annum plus superannuation Requisition ID REQ Location Randwick, Sydney Applications Close Sunday, 16 November 2025 Where you'll be working The Royal Hospital for Women is a multi-faceted tertiary referral and teaching hospital, internationally recognised as one of the world’s leading centres for the care of mothers, babies, and women with benign gynaecological and gynae-oncology conditions. As the only stand‑alone women’s hospital in New South Wales, it offers unique opportunities for innovative clinical practice and is committed to delivering excellence in women’s health care through both practice and ongoing research. Part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co‑located with other major facilities on the Randwick Hospitals Campus—one of the State’s most comprehensive health care precincts. This location supports a rich environment for collaboration and expertise across specialties. Ideally situated between the University of New South Wales and Coogee Beach, The Royal Hospital for Women is just 15 minutes from Sydney’s Central Business District and harbour. Its proximity to some of Sydney’s best beaches, restaurants, and sporting facilities offers staff the added benefit of a vibrant lifestyle alongside a rewarding and supportive professional environment. What You’ll Be Doing The purpose of the position is to facilitate enquiries, patient booking, admission and discharge and financial support within the hospital 24 hours a day. This includes regular rotation through the positions of Cashier, Switchboard and Admissions Officer. Benefits Up to 12 allocated days off each year (for full‑time employees) in addition to annual leave. Salary packaging options that reduce your taxable income and increase your take‑home pay Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing. Discounted gym memberships with a Fitness Passport Employee Assistance Program (EAP) for employees and family members. Discounted Private Health Insurance. Selection Criteria Ability to communicate clearly with strong interpersonal skills and a focus on customer service. Ability to work in a team environment, with a flexible approach to roster requirements within a 24 hour department, on a rotating roster and willingness to rotate within positions in the department. Ability to interpret and apply policy, guidelines and local operating procedures as relevant to the Admissions Officer role. Demonstrated initiative and ability to problem solve in a customer service environment. Demonstrated knowledge of relevant computer systems including Microsoft Office and iPM. Demonstrated skills related to accuracy, task prioritisation and attention to detail. Previous cash handling experience and willingness to undertake conversations with patients regarding insurance coverage and payment of invoices. Need more information? Click here for the Position Description and SESLHD Expected Standards Find out more about applying for this position For role related queries or questions contact Anne‑Marie Rose on Our CORE Values are C ollaboration, O penness, R espect and E mpowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants If you have relevant qualifications or experience, please include any supporting documents with your application. An eligibility list may be created for future vacancies Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support ( ) and for additional information please visit our Stepping Up Website. #J-18808-Ljbffr