Administration and Customer Support Officer

Administration and Customer Support Officer Sydney, NSW A$69,903.30-$80,388.79 p/a On-site Posted 1 day ago We are seeking a motivated and detail-oriented Administration and Customer Support Officer to join our Development Assessment Team . In this pivotal role, you will provide high quality administrative support to ensure smooth operation of development assessment activities across the organisation. Permanent full-time (35 hours/week) including potential for a 9-day fortnight Agile working opportunities 35 hours per week Community focused, values driven service Close to public transport A supportive and inclusive work culture Bondi Junction office location close to Bondi Beach, Bronte and Tamarama Wellness that works for you From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy The Role In this role, you will be responsible but not limited to: Provide efficient administrative support to the Development Assessment Team. Manager and maintain accurate records and databases related to development applications Deliver exceptional customer service by responding to public and stakeholder enquiries in a timely manner Support logistical and coordination tasks for meetings, reports, and documentation Assist in preparation and distribution of correspondence, permits, and development -related materials. Ensure compliance with Council procedures, policies, and relevant legislation About You Proven experience in providing administrative and customer support. Demonstrated experience in the use of Microsoft Office and maintaining databases. Effective written and oral communication skills and sound attention to detail. Demonstrated interpersonal skills and ability to work effectively in a team environment. Proven organisational skills and ability to prioritise and complete workloads to timeframes. A C class drivers’ licence and previous local government experience is highly regarded How to apply? To be considered for this role, you will need to complete the following: A cover letter outlining your motivation for the role Complete the online questionnaire demonstrating how you meet each of the essential criteria All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged. Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Roslyn McGillicuddy, Administration Coordinator – Development Assessment, Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices How to apply: Visit waverley.nsw.gov.au/council/jobs Application close: 27 November 2025 @ 11:59 PM #J-18808-Ljbffr