Administration Team Leader

About the role Are you looking for a challenging yet rewarding position with an organisation that allows you to be a part of something bigger? About the role An exciting position has become available for an Administration Team Leader to work closely with the Front Office Manager at Brisbane Private Hospital. Enthusiastic individuals who can demonstrate proven experience in various administration roles, a commitment to patient care and customer service with a focus on process improvement and productive mindset; are encouraged to apply. About Us Brisbane Private is a 181-bed Private hospital with 17 operating theatres, surgical, medical and rehabilitation units, ICU and drug and alcohol rehabilitation services. Conveniently located above the Roma Street Parklands, specialist services include neurosurgery, orthopaedics, spinal, plastics, urology, ENT, Rehabilitation, General surgery and delivery of Brisbane's leading private drug and alcohol programs from Damascus Health Services. As the Administration Team Leader your responsibilities will include: Oversee hospital administration function in areas such as: Pre-admission and discharge of patients Financial consent management including private health funding eligibility, patient accounts, billings, debtors collection and accounts payable Manage rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing and theatre bookings, Perform process review and ongoing change management where required Handle enquiries and resolve complaints Maintain accurate documentation of patient records Utilise MS Office applications to manage correspondence and conduct reports Selection Criteria: Administration Qualifications in Front-line Management or Certificate IV in Business Management (or working towards) Demonstrated experience and a working knowledge of the private health fund claiming process Highly developed interpersonal and communication skills Ability to delegate, prioritise and work to deadlines Prior experience training staff, reporting and problem solving Strong team management and conflict management skills Experience in hospital/patient management software systems, payroll systems, accounting systems Advanced computer skills in MS Office (Outlook, Word, Excel) Why Healthscope? When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 36 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Benefits include: Flexibility to work across one or multiple hospitals across our network Discounted health insurance Continuous professional development, education & support provided to encourage growth EAP Services Maxxia Rewards We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to ***********@healthscope.com.au More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr