Program and Alliance Coordinator

Salary: $119,094 - $124,074 + Super + Salary sacrifice Location: Mackay Documentation: Employment Type: Full-Time Temporary Department: NQ: Mackay FaCC Closing Date: 28 Nov 2025 About Act for Kids Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 30 centres nationally, we have supported thousands of children and their families for more than 30 years. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive. Working With Us Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion and employee wellbeing: Inclusive Employer named by Diversity Council Australia. Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance. Supportive culture that encourages diversity, wellbeing, and work-life balance. What We Offer At Act for Kids, our people are the heart of everything we do. We’re proud to offer: Extra leave, including wellbeing days, parental, study, exam, and pet leave. Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment. Fitness Passport including discounted fitness memberships to a range of facilities for you and your family. Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals. Ongoing professional development through our annual PD fund and structured support. Flexible work arrangements and a team that truly values what you bring. About the Position We are looking to welcome a Program and Alliance Coordinator to lead a vital service supporting vulnerable families, coordinate referrals, build alliances, and drive impactful outcomes in Mackay. This is a great opportunity to contribute to the wellbeing of children and families. Level 7 SCHCADS Award. Salary range: $119,094 - $124,074 + Superannuation. Full time, Government funded position until 31 December 2026. Key Responsibilities Lead a team to deliver high quality outcomes within a performance planning and development culture. Manage intake, referral, and engagement processes to meet output and outcome requirements. Lead case consultations with team members in relation to risk management, enhancing quality practice and keeping the child in mind. Collaborate with the Regional Intake Service, regional Child Safety staff, and other Family and Child Connect services regarding the development of the Family and Child Connect model. About You A tertiary degree in a relevant discipline (Allied Health, Social Work, Human Services). Professional registration (if required). Membership of a relevant professional association (desirable). At least five (5) years’ experience managing a multidisciplinary team in a similar environment. Highly developed knowledge of child protection issues and the child protection sector in Queensland. Experienced in fostering collaborative relationships that support positive engagement with stakeholders and community groups. Cultural awareness and an understanding of how to communicate and work effectively with families from different socio-economic and cultural backgrounds, including Aboriginal and Torres Strait Islander people. Other Requirements Eligibility for a Working with Children Check or professional exemption. Current driver’s licence. Legal ability to work in Australia (proof of eligibility required). How to Apply Click on '' to submit your application. Applications will be reviewed as received. Please include: A resume. A cover letter addressing the key responsibilities of the role. We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities. If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially. Contact: Caterina Schulz: or #J-18808-Ljbffr