Training & Support Office Administrator

At Rosewood, our mission is to provide premium care and enhance the quality of life for ageing individuals. As a leading aged care provider in Western Australia, we pride ourselves on our values of Integrity, Professionalism, Respect, Care, Inclusion, Joy, and Innovation. We are currently seeking a Training and Support Office Administrator who provides high‑quality administrative support across Rosewood’s training and reception functions based at our Mt Hawthorn Support Office. The Position Our key responsibilities: Act as the first point of contact for the Support Office, managing reception, phone, and email enquiries with professionalism. Coordinate mail, stationery, supplies, and assist with internal events, meetings, and celebrations. Provide general administrative support across departments, maintaining confidentiality and organisation of office and digital systems. Support the Training & Development team with training coordination, reminders, materials preparation, and event logistics. Maintain accurate training and compliance records, assist with reports and audits, and update mandatory training data. Assist with education data collection, surveys, and KPI reporting to support informed decision‑making. Contribute to process improvements, document control, and continuous quality initiatives. About You To be successful in the position you will need: Minimum 3 years’ experience in administrative or education support role Highly proficient in Microsoft Office Suite Excellent communication skills and customer service mindset Advance organisational and data management skills Strong ability to manage competing priorities An understanding of the Aged Care Quality Standards Experience within the aged care, healthcare, or not‑for‑profit sector is desirable but not essential. Why Rosewood? Joining Rosewood means becoming part of a team that is passionate about making a difference in the lives of our residents. We offer: Benefits: a competitive salary with non‑profit salary packaging allowing you to save up to $18,550 on tax each year. Growth & development: our training team are committed to nurturing talent and fostering growth. With opportunities to build skills in training coordination, compliance support, and administrative process improvement. Our People: an incredible team and supportive leadership Join a group of passionate individuals who work collaboratively to achieve big things. With real support from our leadership team, you'll never feel alone in your journey. Our Culture: our team is supportive, collaborative and open to new ideas, and we have a professional but relaxed and friendly work environment. People enjoy coming to work to share in the camaraderie of the team and we love what we do Ownership: we value committed and bright people who share in our vision, and you will have ownership of your responsibilities and the opportunity to contribute to key administrative improvements that support our organisation‑wide training framework. To Apply If you’re interested in knowing more, please apply now through Seek and we’ll be in touch to discuss the position in more detail. All applications and conversations will be treated with the strictest of confidence. Rosewood is an equal opportunity employer. We embrace the diverse talent of our people and treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or beliefs. We encourage applications from people from a wide variety of experiences and backgrounds. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr