Manager - Workforce Services, Systems & Analytics

Overview The role provides strategic direction and system‑wide leadership for workforce planning, ensuring the Department's long‑term workforce needs are understood, modelled, and clearly communicated. It enables regions and schools to anticipate local requirements and take proactive action to meet future demand. The position strengthens workforce planning maturity by integrating predictive insights, regional collaboration, and system capability uplift. About the Queensland Department of Education Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work‑life balance. Find out more about working with us. Work Environment and Team The role sits within Workforce Analytics and Reporting, a unit that supports the Department's vision for equity and excellence by providing clear workforce insights that guide strategic decision making. The team values accuracy, clarity, and collaboration, and operates across both state and regional contexts. The work is analytical, forward‑looking, and system‑focused, with strong links to senior leaders across the Department. The team culture supports shared problem solving, capability uplift, and a focus on practical and consistent approaches to workforce planning. The environment is one where data, modelling, and system priorities come together to guide the long‑term planning needed to support schools and regions across Queensland. It is a collaborative setting that values clear thinking, proactive planning, and the effective communication of complex information. Why this Role? Lead the operation and ongoing refinement of the Department's Teacher Supply and Demand Model in Power BI, ensuring insights are accurate, timely, and accessible for statewide, regional, and school workforce planning. Integrate demographic, enrolment, and workforce data into clear planning outputs, and apply risk assessment and sensitivity analysis to support long‑term workforce strategies. Represent the Department in state and national workforce planning forums and contribute to data‑sharing, policy discussions, and sector‑wide planning initiatives. Build capability across regional HR teams to interpret and apply workforce forecasts, and support the consistent adoption of workforce planning practices. Provide expert advice on workforce supply, retention, mobility, and pipeline strategies, including targeted approaches for hard‑to‑fill teaching areas. Develop and maintain workforce planning frameworks, tools, and resources that strengthen planning maturity and support alignment between school, regional, and system planning. Present complex modelling and analysis in clear, meaningful ways that inform executive decision making and proactive planning for emerging workforce risks. Skills and Experience In‑depth experience in workforce planning, workforce analytics, or a related strategic HR or planning field. Demonstrated capability in managing complex modelling or forecasting tools (ideally Power BI) and using integrated datasets to produce actionable insights. High‑level analytical skills, including risk assessment, scenario modelling, and interpreting trends to support long‑term workforce decisions. Experience providing authoritative advice to senior leaders on workforce issues such as supply, retention, mobility, and pipeline needs. Proven ability to lead, coach, or uplift capability within teams responsible for planning or analysis. Strong written and verbal communication skills, with the ability to present complex data in clear and practical ways for non‑technical audiences. Experience working in environments that require sound judgement, governance, and an understanding of organisational priorities. Application Instructions Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history). Attach a 1‑page written statement about how your achievements and capabilities meet the requirements of the role. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. #J-18808-Ljbffr