Growth-Focused SaaS Customer Success Manager

Customer Success Manager – Pre-IPO FinTech SaaS | Sydney $80k base + super | $120k OTE (uncapped) High-velocity environment | 150-account portfolio | Rapid-growth SaaS scale-up A fast-growing, pre-IPO FinTech SaaS vendor is expanding its ANZ footprint and is looking for a high-energy Customer Success Manager to join the Sydney team. This is a...

Base pay range A$120,000.00/yr - A$135,000.00/yr Customer Success Manager We’re hiring a Customer Success Manager for our SaaS analytics and Mar-Tech solution. The role involves managing 30‑45 key accounts, driving retention and reducing churn, and identifying growth opportunities. Some of our customers include JBhifi, Westpac, Samsung, RedBallon, Glue...

A leading SaaS company in Australia is seeking a Customer Success Manager to act as the primary point of contact for customers, ensuring value from the platform. Responsibilities include managing customer onboarding, delivering insights, and collaborating with cross-functional teams to enhance the customer journey. The ideal candidate has 2–4 years of...

A technology solutions provider in Australia is seeking a Software as a Service (SaaS) Project Manager / Customer Success Manager to oversee onboarding and deployment of SaaS solutions. The ideal candidate should be proficient in Korean and English, have a Bachelor's Degree, and possess a strong background in managing customer success and SaaS projects. This...

A leading telecommunications company in Sydney seeks a Customer Success Manager to nurture customer relationships and drive account growth. The ideal candidate must have over 2 years of experience in Customer Success within a B2B SaaS environment, possess strong communication skills, and demonstrate the ability to handle upsells and negotiate contracts. This...

A profitable SaaS company in Sydney is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. The role requires 4+ years of related experience, strong communication, and a collaborative working style. If you're passionate about improving customer outcomes in a tech environment, this opportunity is for you. The...

A leading technology company in New South Wales is seeking a Customer Success Manager to drive customer success and revenue growth for top-tier clients. The role encompasses managing client relationships, ensuring customer retention, and identifying growth opportunities. The ideal candidate will have at least 3-5 years of SaaS experience, strong negotiation...

A dynamic SaaS company in Sydney is seeking an enthusiastic Customer Success Manager to drive customer activation and retention. The role involves owning a portfolio of customers, configuring software for various use cases, and proactively managing account health. Ideal candidates should have strong organizational and communication skills, and a background...

At SaaS Labs (makers of JustCall ), we’re building AI-powered tools that help 6,000+ businesses worldwide sell smarter, support faster, and grow better. As a Customer Success Manager, you shall manage a portfolio of customers, develop relationships with multiple stakeholders, drive product adoption, work on their value realisation and also help their...

A software company located in Australia is seeking a motivated Customer Success Account Manager to engage and manage client relationships, ensuring satisfaction and driving revenue. You will develop strong client relationships and act as the technical support point while identifying upselling opportunities. Candidates should possess a Bachelor's degree and...