SaaS Customer Success Manager — Growth

A leading SaaS platform provider is seeking a Customer Success Account Manager in New South Wales to drive customer revenue growth and enhance account retention. This mid-senior level role focuses on developing expansion opportunities while collaborating with internal teams to ensure product adoption and success. Candidates should have more than 3 years of...

A leading SaaS company in Australia is seeking a Customer Success Manager to act as the primary point of contact for customers, ensuring value from the platform. Responsibilities include managing customer onboarding, delivering insights, and collaborating with cross-functional teams to enhance the customer journey. The ideal candidate has 2–4 years of...

A technology solutions provider in Australia is seeking a Software as a Service (SaaS) Project Manager / Customer Success Manager to oversee onboarding and deployment of SaaS solutions. The ideal candidate should be proficient in Korean and English, have a Bachelor's Degree, and possess a strong background in managing customer success and SaaS projects. This...

A profitable SaaS company in Sydney is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. The role requires 4+ years of related experience, strong communication, and a collaborative working style. If you're passionate about improving customer outcomes in a tech environment, this opportunity is for you. The...

A leading technology company in New South Wales is seeking a Customer Success Manager to drive customer success and revenue growth for top-tier clients. The role encompasses managing client relationships, ensuring customer retention, and identifying growth opportunities. The ideal candidate will have at least 3-5 years of SaaS experience, strong negotiation...

A software company located in Australia is seeking a motivated Customer Success Account Manager to engage and manage client relationships, ensuring satisfaction and driving revenue. You will develop strong client relationships and act as the technical support point while identifying upselling opportunities. Candidates should possess a Bachelor's degree and...

Customer Success Manager – Pre-IPO FinTech SaaS | Sydney $80k base + super | $120k OTE (uncapped) High-velocity environment | 150-account portfolio | Rapid-growth SaaS scale-up A fast-growing, pre-IPO FinTech SaaS vendor is expanding its ANZ footprint and is looking for a high-energy Customer Success Manager to join the Sydney team. This is a...

A leading SaaS company is seeking a Customer Success Manager to ensure the smooth operation of services for Enterprise customers. You will troubleshoot technical issues via live video calls and support the sales team. Ideal candidates should have strong communication skills, experience in support roles, and a solid foundation in HTML/CSS. This full-time...

Base pay range A$120,000.00/yr - A$135,000.00/yr Customer Success Manager We’re hiring a Customer Success Manager for our SaaS analytics and Mar-Tech solution. The role involves managing 30‑45 key accounts, driving retention and reducing churn, and identifying growth opportunities. Some of our customers include JBhifi, Westpac, Samsung, RedBallon, Glue...

A rapidly growing tech firm is seeking an experienced Customer Success Manager to enhance customer adoption and ensure outstanding client experiences in the SaaS industry. The ideal candidate boasts over 3 years in customer success management with strong skills in relationship management and strategic planning. This position emphasizes effective...