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vor 6 Stunden

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This is a Permanent Part Time ( 4 days a week Tuesday - Friday) Administration Assistant role based in Preston, VIC, 3072. As the Administration Assistant, you will be the backbone of our front-of-house operations, ensuring a smooth, professional, and welcoming experience for clients and clinicians alike. This is a key role for someone who thrives on multi-tasking, problem-solving, and contributing to a meaningful cause. You will be providing essential administrative support to the team at Northern Psychology Centre, a leading provider of mental health services in the local community. You will be working very closely with the Practice Manager. What you'll be doing Greeting and welcoming patients, answering phone calls, and managing patient enquiries with empathy and professionalism Manage client bookings, cancellations, and waitlists Assisting with the preparation of medical correspondence, reports, and other documentation Providing general administrative support to the clinical team as required Preparation of Monthly Invoices for the practice Intergrating and maintaining forms and templates used in our manangement software Ensuring a high standard of customer service and patient experience Process Medicare claims and other billings Oversee office supplies and equipment What we're looking for Proven experience in an administration or reception role (healthcare or psychology preferred) Excellent interpersonal and communication skills, with the ability to interact with patients, clinicians, and other health professional and third party organisations with empathy and professionalism Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively Proficient in using medical practice management software and standard office software A compassionate and patient-centric approach, with a genuine interest in supporting the wellbeing of the local community What we offer Supportive and collaborative team culture Meaningful work in the mental health space Opportunities for professional growth Convenient location with modern office facilities How to Apply Please email your resume and a short cover letter to *****@northernpsychology.org by 19th December 2025 . We encourage early applications as interviews will be held on a rolling basis. Help us make a difference in people's lives—one appointment at a time. #J-18808-Ljbffr

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