Client Services Officer
Vor 2 Tagen
Wagga Wagga Location Full-Time 35 Hour Week Salary – Clerk Grade 1 / 2 ($70,694 - $76,857) + Super The Role Located in the courts, the Client Services Officer provides a range of clerical and administrative services including, but not limited to, responding to client enquiries, data entry and records management. The Client Services Officer is primarily involved in assisting in the operation of court rooms meaning there will be exposure to sensitive information and materials. This role will require you to attend the office / court every day and will require you to liaise face to face with members of the public including offenders and other stakeholders. As a Client Service Officer you will be working either in the Court room or the Registry. On the job training, and support, will be provided to successful applicants performing this role. What you'll do Supporting the efficient operation of the court including liaising effectively with a wide range of stakeholders Anticipating the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response Providing a high level of clerical and administrative support to the court and registry Using computer systems to accurately enter data Providing high quality client services Supporting the effective implementation of improved work practices Adapting to work in different jurisdictions What we're looking for Strong written and verbal communication skills Great time management and organisation The ability to work in a fast-paced environment with high volumes of work A professional demeaner High quality customer service skills Efficient in technology Be a team player who easily adapts to forever changing situations and environments Essential Requirements A current Driver's Licence The willingness and ability to participate in circuit and overnight travel Are you ready to join us? Answer the below targeted questions in the text box: Question 1 : Describe a situation where you showed initiative. What was the outcome? Question 2 : Give an example of how you have worked collaboratively with others in your current or previous role Applications Assessments for this role may be held online, in person or a combination of both. Applications will be assessed as received so please ensure you complete your submission at the time of your application. Please monitor your inbox / junk folder for communication. All correspondence will be sent to the email on your candidate profile. Applications close Sunday 10 March at 11 : 59pm AEST. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters. Got a question? Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. Other Information Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr
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