Ward Clerk

Join to apply for the Ward Clerk - Karana role at Yarrawonga Health . Permanent Part-Time Ongoing Position | 55 hrs per fortnight First 12-months shifts on Monday & Friday will be 7.5 hours in duration. Shifts will then move to 5.5 hours for all rostered shifts. Ward Clerk – Karana (Aged Care) Yarrawonga Health – Yarrawonga, Victoria Are you an organised, people-focused professional looking to make a meaningful impact every day? Yarrawonga Health is seeking an enthusiastic and dedicated Ward Clerk to join our Karana Aged Care team. About Us Located on the beautiful Murray River, Yarrawonga Health is a proud rural health service committed to high-quality care and strong community values. In our Karana ward, you will be part of a team that supports residents to feel at home, respected, and cared for. We Offer A supportive and inclusive workplace A role with purpose and daily variety Opportunities to grow your administrative and health service skills A chance to contribute to meaningful moments in the lives of our residents and their families About the Role As the Ward Clerk for Karana , you will be the welcoming face and the organisational heartbeat of the ward. You’ll support residents, families, visitors, and clinical staff with efficient, compassionate, and proactive administrative service. Ongoing Hours 7.5-hour shifts every Monday and Friday for the first 12 months 55 hours per fortnight Standard roster: 5.5 hours per day Key Responsibilities Front Desk & Visitor Management Greet and screen visitors using the LoopLearn kiosk Manage all incoming calls and walk-in enquiries professionally and promptly Direct residents, visitors, and families to the appropriate staff member General Administration Process and distribute incoming mail, emails, and faxes Enter compliments and complaints into the Incident Management System Assist the Nurse in Charge with replacement roster phone calls Maintain office equipment and arrange servicing as required Monitor and order stationery and essential supplies Meeting Support & Correspondence Prepare and circulate minutes for Resident & Relative Meetings, Staff Meetings, and Food & Dining Experience Meetings Distribute lifestyle activity calendars, newsletters, special event invitations, and other resident communications Medical Records Management Create and maintain electronic and paper medical records Complete administrative tasks for new resident admissions Scan and file clinical and non-clinical documents Maintain ID label supplies Ensure medical records are organised, tracked, and forwarded appropriately, including post-discharge timelines Additional Tasks Maintain up-to-date next-of-kin lists, emergency folders, and emergency contact lists Ensure adequate clothing labels for residents Maintain work instructions with approval Prepare contract folders Provide general administrative support to the Karana leadership team About You We are looking for someone who is friendly, welcoming, and compassionate; confident managing competing priorities; detail-focused, organised, and reliable; comfortable working in a busy clinical environment; tech-savvy with strong communication skills; experienced in healthcare administration (desirable, not essential). Ready to make a difference? Join us in delivering exceptional care to older adults in our community. This role is perfect for someone who thrives on connection, variety, and meaningful work. For more information please contact Tayce Gallagher, Administration Team Lead via email at Applications Close: 14th December 2025 . Interviews may be conducted prior to closing date. If a successful applicant is found, the ad may be closed prior to the stated closing date. #J-18808-Ljbffr