Senior Account Manager

Join Easy Weddings as an Senior Account Manager (B2B) – Help Wedding Businesses Grow and Thrive Are you a commercially minded Account Manager who loves helping businesses succeed? Do you enjoy building lasting partnerships, driving retention, and having real conversations about ROI and growth? If so, we’d love to hear from you. About Us Easy Weddings is Australia’s leading weddings marketplace and planning platform, connecting couples with their dream venues and vendors across Australia, the UK, and beyond. We help small businesses grow, reach new audiences, and achieve measurable success in an evolving industry. The Opportunity We’re looking for a Account Manager (B2B) to join our high-performing Partnerships team. This role is perfect for someone who’s passionate about helping clients grow, while also keeping an eye on the numbers, retention, debt management, and long‑term portfolio growth. You’ll manage a portfolio of wedding businesses, acting as their trusted advisor. You’ll provide commercial insights, help them understand their performance, and guide them to make smart decisions that deliver genuine ROI through the Easy Weddings platform. This is a relationship‑led role, balancing strategic conversations with hands‑on support and accountability. What You’ll Be Doing Manage and retain a portfolio of wedding venues and suppliers, nurturing long‑term, trusted partnerships. Act as a business advisor , helping clients maximise ROI through insights, data‑led recommendations, and performance reviews. Lead strategic conversations around results, value, and marketing impact helping business owners make informed, commercial decisions. Proactively identify opportunities to grow client portfolios through upgrades, renewals, and retention strategies. Conduct debt and renewal calls as part of responsible portfolio management, maintaining positive and professional client relationships. Stay informed on industry trends, competitor activity, and consumer behaviour to keep your clients ahead of the game. About You Proven B2B Account Management or Client Success experience (media, advertising, events, or SaaS preferred). Excellent commercial acumen with confidence in discussing ROI, budgets, and business performance. Skilled at building rapport, driving retention, and managing renewal or debt conversations with professionalism and empathy. Highly organised, proactive, and outcome‑focused , you know how to balance care with accountability. Experience working with venues, event suppliers, or hospitality businesses is a big plus. What’s In It for You Competitive salary with an attractive commission structure. Hybrid working model – 3 days in the office, 2 from home. Work with a supportive, passionate team that genuinely cares about helping businesses succeed. Be part of a company that’s growing internationally and shaping the future of the wedding industry. Regular team events, celebrations, and access to our employee perks platform. If you’re ready to take ownership of a dynamic client portfolio and love helping businesses grow while delivering measurable results, apply today and help wedding professionals do what they love, even better. Application Questions How many years' experience do you have in a client services / account management role? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Business to Business Account Manager? What's your expected annual base salary? How much notice are you required to give your current employer? How many years of B2B sales experience do you have? Location Pakenham, West Gippsland & Latrobe Valley VIC #J-18808-Ljbffr