Experience & Engagement Manager
vor 3 Wochen
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. The Opportunity - 12-month contract We're looking for a passionate and strategic Marketing Manager - Experience & Engagement to join our Retail Town Centre team within the Customer & Digital division. This role is pivotal in shaping the customer experience across our Declinational Centres, driving engagement through innovative marketing campaigns that deliver commercial outcomes and strengthen community connections. Reporting to the Senior Marketing Manager, you'll collaborate with internal stakeholders and external partners to design and implement campaigns, activations, and programs that elevate the Stockland brand and enhance the customer journey. What You’ll Do Develop and implement marketing strategies aligned to asset-level marketing plans and business objectives. Design and deliver multi-centre and local campaigns tailored to key customer segments and areas of opportunity. Manage agency relationships, including briefing and rollout of creative work. Integrate customer and retailer insights into marketing strategies and activations. Support PR strategy execution and contribute content for marketing communications. Assist in budget allocation, forecasting, and management of centre marketing and overhead budgets. Build strategic stakeholder relationships across assets and within local communities. Lead community relations initiatives including events and sponsorships. Identify and manage risks associated with marketing initiatives. Mentor and support Marketing Executives. About You You thrive in environments where creativity meets strategy. You're driven by the opportunity to make a meaningful impact on customer engagement and community connection, and you're excited to contribute to a team that values excellence, accountability, and collaboration. Experience & Skills That Count Experience within a property, real estate, hotel or entrepreneurial based environment Proven experience in traditional marketing management, strategic planning, and stakeholder engagement. Strong understanding of customer insights, integrated communications, and campaign performance optimisation. Ability to diagnose customer pain points and implement strategic responses. Skilled in data analysis and insight sharing to inform decision-making. The Right Mindset Customer-centric with a passion for delivering exceptional experiences. Adaptive and collaborative, with the ability to work autonomously. Commercially astute and able to prioritise effectively. Committed to innovation and digital transformation. The Stockland Proposition At Stockland, we're creating better places and experiences for everyone. We offer a flexible and inclusive workplace, opportunities for career development, and a culture that celebrates innovation and teamwork. Why Stockland Join a company that’s shaping the future of retail and community engagement. Be part of a team that values your ideas, supports your growth, and empowers you to make a difference. Ready to make an impact? Apply now and help us create better experiences for our customers and communities. #J-18808-Ljbffr
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