Implementation Consultant
Vor 6 Tagen
Overview The Implementation Consultant role at The Access Group’s Access Lightyear team focuses on account set‑up and training services, ensuring our software is successfully embedded within customers’ processes. Join us if you’re passionate about helping businesses grow and thrive. Be You. Responsibilities Assist the sales team in converting inbound trialists to paying customers. Guide, influence, and support customers over the phone, via video conferences, and occasionally in person. Build and maintain relationships, overcome objections, and deliver the best solutions. Project‑manage, plan, and set clear timelines and tasks to ensure each customer’s Lightyear implementation is a success. Create and deliver in‑depth product training through multiple channels to enable customers to become product experts. Track the customer onboarding journey through CRM and Asana; respond to emails, chat, and phone as required. Create training modules tailored to customer size and project complexity. Ensure every customer completes training feedback forms rating their experience 5‑star. Conduct post‑onboarding check‑ins and request 5‑star software reviews or case studies to aid sales and marketing. Qualifications Minimum 1+ years of client training or project‑management experience. Knowledge of SaaS products or technical knowledge beneficial; training will be provided. Strong knowledge‑transfer (training) skills and sharp attention to detail. Excellent written and oral communication skills; familiarity with accounting and bookkeeping ideal. Computer and software adeptness mandatory; experience with O365, CRM, and Asana desirable. Benefits Competitive salary. 25 days of wellbeing leave per year plus a health contribution. Three charity days allocated each year. Choice of a range of benefits to suit individual needs. Blended office working encouraging collaboration and connection in thriving offices. Company Information The Access Group is one of the largest UK‑headquartered providers of business‑management software to small and mid‑size organisations in the UK, Ireland, USA, and Asia Pacific. We empower more than 100,000 customers across commercial and non‑profit sectors to become more productive and efficient. We are committed to creating an inclusive environment where everyone can thrive. We wholeheartedly believe in equality for all and the transformative power of diversity. Employment Details Senior level: AssociateEmployment type: Full‑timeJob function: ConsultingIndustry: Technology, Information and Media #J-18808-Ljbffr
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Implementation Consultant
Vor 6 Tagen
Council of the City of Sydney, Österreich Fyndr Group VollzeitOverview Implementation Consultant – SaaS Delivery (Insurance Software) | Sydney CBD (Hybrid, 2–3 days in office) | Multiple roles – Junior, Mid, Senior Base pay range A$100, / yr - A$155, / yr Salary range : Junior : $80k–$100k + super Mid : $100k–$120k + super Senior : $120k–$140k + super Direct message the job poster from Fyndr Group The Role...
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Implementation Consultant
vor 2 Wochen
Council of the City of Sydney, Österreich Solventum VollzeitSolventum North Ryde, New South Wales, Australia Implementation Consultant – Solventum Solventum, a leading provider of AI‑driven clinical documentation solutions, is expanding its Australian team. We invite qualified candidates to join us as an Implementation Consultant to support the deployment of our flagship platform, 360 Encompass™. Job...
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Implementation Consultant
vor 2 Wochen
Council of the City of Sydney, Österreich Entsia VollzeitEntsia Sydney, New South Wales, Australia Overview The role of the Implementation Consultant is a customer-facing project role responsible for the implementation of the customer’s requirements within the Entsia platform. After gathering and understanding the customer’s requirements, the Implementation Consultant will use Entsia’s configuration tools to...
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Implementation Consultant
vor 6 Stunden
Council of the City of Sydney, Österreich Ignition Consulting Group VollzeitOverview Ignition Consulting Group is a specialist monday.com implementation consultancy helping organisations transform how they manage projects, clients and operations. We partner with marketing agencies, government departments, professional services firms and field services companies across Australia delivering tailored solutions that drive real...
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Implementation Consultant
vor 8 Stunden
Council of the City of Sydney, Österreich Global Payments Inc. VollzeitAbout Us Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! Global Payments handles more than 73b transactions every year, with 5m+ customers and 7k+ software partners worldwide. We deliver market-leading technology solutions through...
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Implementation Consultant
vor 1 Woche
Council of the City of Sydney, Österreich Ignition Consulting Group VollzeitGet AI-powered advice on this job and more exclusive features. Ignition Consulting Group is a specialist monday.com implementation consultancy helping organisations transform how they manage projects, clients and operations. We partner with marketing agencies, government departments, professional services firms and field services companies across Australia...
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Software Implementation Consultant
vor 2 Wochen
Council of the City of Sydney, Österreich Fyndr Group VollzeitSoftware Implementation Consultant – SaaS Platform (Insurance Software) Location: Sydney CBD (Hybrid – 2–3 days in office) Salary: Base pay range: A$100,000.00/yr – A$140,000.00/yr. Additional salary ranges (multiple roles): Junior: $80k–$100k + super Mid: $100k–$120k + super Join a fast‑growing Australian SaaS company delivering a configurable...
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MS Implementation Consultant
vor 3 Wochen
Council of the City of Sydney, Österreich ADP, Inc. VollzeitMS Implementation Consultant Position Title : MS Implementation Consultant (Tester) Reporting Line : GV Manager Implementation Position Purpose : Prepare test cases as per ADP GlobalView template (based on SAP), test execution, issue handling - documentation tasks for the local scope (payroll, personal administration, time management). Performing these tasks...
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Implementation Consultant
vor 3 Wochen
Council of the City of Sydney, Österreich Total System Services VollzeitEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Digital Implementation Consultant
Vor 4 Tagen
Council of the City of Sydney, Österreich Mott MacDonald VollzeitJoin to apply for the Digital Implementation Consultant role at Mott MacDonald . Mott MacDonald is a vibrant and forward‑thinking engineering, management and development consultancy. Working together as a global team, we plan, design, deliver and maintain the transport, energy, water, buildings and wider infrastructure that is integral to people’s daily...