Implementation Consultant/Trainer
vor 3 Wochen
Maintenance Experts – Fortitude Valley QLD MEX Maintenance Software is an Australian-made Computerised Maintenance Management System (CMMS) based in Brisbane. For over 30 years, MEX has helped asset-intensive businesses manage maintenance, assets, and inventory efficiently. Now part of the TMA Systems global portfolio, MEX is entering an exciting growth phase with the release of MEX 16 - a next-generation cloud-based solution. We’re looking for an experienced and customer-focused Implementation Consultant / Trainer to join our Consulting Team. This role is ideal for someone who enjoys guiding customers through software adoption, solving real business problems, and helping them get the most value from their MEX system. About the Role As an Implementation Consultant, you’ll lead customers through the full implementation lifecycle from discovery and configuration to training and go-live. You’ll act as a trusted advisor, helping businesses align MEX with their operational needs and build best practices for maintenance management. Responsibilities Collaborate with customers to understand business goals and translate them into practical MEX configurations. Lead online and face-to-face training sessions for users at all levels. Guide customers through implementation, data migration, and system setup to ensure a smooth go-live. Facilitate check-ins and customer status meetings to track progress and resolve issues. Develop and maintain strong relationships with customers, ensuring adoption and satisfaction. Provide feedback to improve training materials, product functionality, and onboarding processes. Identify opportunities for process improvement and value-add across the customer journey. Document configurations, procedures, and customer requirements. Skills and Experience 2+ years’ experience in software implementation, consulting, or training (preferably CMMS or ERP systems). Strong understanding of maintenance, facilities, or asset management workflows. Excellent communication and presentation skills with the ability to simplify complex concepts. High attention to detail, organisational skills, and ownership of deliverables. Comfortable managing multiple customers and projects simultaneously. Bachelor’s degree in Engineering, IT, or Business (or equivalent practical experience). Experience with MEX, TMA, or similar CMMS solutions. Experience facilitating workshops and customer onboarding projects. Proficient with SQL, report writing, and general software administration. What We Offer Opportunity to work on a global software platform with a strong Australian legacy. Exposure to a wide range of industries and customer environments. Supportive culture that encourages growth, learning, and innovation. Brisbane-based hybrid role (office and remote work). Occasional domestic and international travel may be required. #J-18808-Ljbffr
-
CMMS Implementation Consultant
vor 3 Wochen
City of Brisbane, Österreich Maintenance Experts VollzeitA leading software solutions provider based in Brisbane is seeking an experienced Implementation Consultant/Trainer to guide customers through software adoption and help them derive maximum value from the system. This hybrid role involves direct customer interaction and training, focusing on implementation and relationship management skills. A background in...
-
Implementation Consultant
vor 2 Wochen
City of Melbourne, Österreich Lucid VollzeitLucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual...
-
SaaS Implementation Consultant
vor 7 Stunden
City of Melbourne, Österreich Digiscale VollzeitThe Role As an Implementation Consultant within our Customer Success Team, you will : Be the expert—advise and guide customers through the onboarding process. Conduct workflow discussions—help customers structure and optimise their scheduling workflows. Lead technical setup—configure the platform to meet each customer’s unique needs. Train and...
-
Implementation Consultant
Vor 6 Tagen
City of Brisbane, Österreich FINBOURNE Technology VollzeitJoin FINBOURNE Technology as an Implementation Consultant, a key member of our Client Delivery team based in Australia. This role involves monthly inter‑state travel and requires working across timezones, sometimes with early‑evening meetings in Australia. Key Responsibilities Work alongside clients and our Product and Engineering teams to ensure...
-
APAC Implementation Lead
vor 7 Stunden
City of Melbourne, Österreich Lucid Software VollzeitA leading visual collaboration company is seeking an Implementation Project Lead & Trainer in Melbourne. This role involves providing onboarding experiences, developing relationships with customers, and driving user adoption of products. Candidates should have a Bachelor's degree and 3-5 years of relevant experience in SaaS and project management. Strong...
-
Software Trainer
vor 9 Stunden
City of Melbourne, Österreich Point of Rental Software VollzeitOverview As a Software Trainer / Consultant at Point of Rental Software, you will play a key role in ensuring our customers are confident, capable, and successful in using our products. Reporting to the CEX Director, this position is central to our Australasian operations and is ideal for a proactive professional who loves helping people, solving problems,...
-
Implementation Consultant
Vor 2 Tagen
City of Brisbane, Österreich HINDSITE Industries Vollzeit2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Compensation: $75-85k + performance-based bonuses Most people don’t plan to work in Customer Success. But if you’re the kind of person who thrives on solving problems, driving change, and making an impact - this might be the role you didn’t know...
-
APAC Implementation Lead
Vor 2 Tagen
City of Melbourne, Österreich Lucid VollzeitA leading SaaS company in Australia is seeking an Implementation Consultant to provide exceptional onboarding experiences for customers. Ideal candidates have a Bachelor's degree and 3-5 years of experience in SaaS or implementation consulting roles. Responsibilities include project management, stakeholder engagement, and delivering training on Lucid’s...
-
Implementation Consultant
Vor 6 Tagen
Council of the City of Sydney, Österreich Fyndr Group VollzeitOverview Implementation Consultant – SaaS Delivery (Insurance Software) | Sydney CBD (Hybrid, 2–3 days in office) | Multiple roles – Junior, Mid, Senior Base pay range A$100, / yr - A$155, / yr Salary range : Junior : $80k–$100k + super Mid : $100k–$120k + super Senior : $120k–$140k + super Direct message the job poster from Fyndr Group The Role...
-
Implementation Consultant
vor 2 Wochen
Council of the City of Sydney, Österreich Solventum VollzeitSolventum North Ryde, New South Wales, Australia Implementation Consultant – Solventum Solventum, a leading provider of AI‑driven clinical documentation solutions, is expanding its Australian team. We invite qualified candidates to join us as an Implementation Consultant to support the deployment of our flagship platform, 360 Encompass™. Job...
