Customer Success Specialist
vor 5 Stunden
BrokerEngine is an innovative FinTech in the mortgage broking space that is owned by Australian Finance Group (ASX : AFG). We help mortgage brokers automate their workflow and provide a 5-star service to their clients. Within this role you will be part of our Customer Success Team (currently 11 team members). Although our main office is in Brisbane, this is a "remote first" role available to anyone in Australia. Responsibilities Onboard new users by creating tailored plans to help them quickly gain traction after signing up. Conduct engaging product training sessions via Zoom to ensure users can fully leverage our software's capabilities. Maintain strong relationships with a portfolio of customers to ensure they continue to derive value from the system, helping to grow the account and prevent churn. Address customer support queries escalated from our frontline support team. Investigate issues and provide solutions when a "Standard Operating Procedure" doesn't exist. Our ideal person possesses proven expertise in customer service and support, with valuable experience in the mortgage broking industry and a background in technical support or training. Highly proficient with computers and software, they are quick learners who can rapidly assimilate new information. Their strong written and verbal communication skills, coupled with excellent troubleshooting and problem-solving abilities, make them an asset to any team. Detail-oriented and proactive, they are always thinking ahead to ensure the best outcomes. Benefits and Compensation Enjoy the benefits of working from the comfort of your own home, saving time on commuting while enjoying high levels of autonomy to achieve results your way. This role offers competitive compensation within an established and growing FinTech in a dynamic industry. You'll thrive in an informal and relaxed environment with casual work attire, receive full product training, and have ample opportunities to learn and grow. Application If you fit this description and are ready to make a significant impact, apply now and become a valuable part of our team You can learn more about what we do at . #J-18808-Ljbffr
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Customer Success Specialist
vor 3 Wochen
City of Brisbane, Österreich GCG Health Safety & Hygiene VollzeitCustomer Success Specialist Join to apply for the Customer Success Specialist role at GCG Health Safety & Hygiene We’re looking for a Customer Success Specialist to be the key point of contact for clients using Exposi, our industry‑leading hygiene management system. You’ll be the go-to person who makes sure every client feels supported, confident and...
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Customer Success Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich Salt VollzeitCustomer Success Specialist (Paternity Leave Contract) HR Ai tech company | Sydney HQ | Hybrid | Urgent Hire Our client is a HR Ai tech company, and they are reinventing the way organisations hire and engage talent. We are looking for an experienced Customer Success Specialist to join the company on a maternity leave contract. If you have a passion for tech...
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Customer Success Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich Quandoo | Online Restaurant Booking VollzeitJoin to apply for the Customer Success Specialist role at Quandoo | Online Restaurant Booking Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the...
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Customer Success Specialist
vor 2 Wochen
City of Brisbane, Österreich Scout Talent VollzeitCustomer Success Specialist Scout Talent is an Australian success story in the talent acquisition tech space. We’re a Total Talent Acquisition Solution combining smart, intuitive software with human expertise of specialists who care deeply about delivering real outcomes. Our products and services help clients across the globe attract, recruit, and retain...
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Customer Success Specialist
Vor 2 Tagen
City of Brisbane, Österreich Scout Talent VollzeitCustomer Success Specialist Scout Talent is an Australian success story in the talent acquisition tech space. We're a Total Talent Acquisition Solution combining smart, intuitive software with human expertise of specialists who care deeply about delivering real outcomes. Our products and services help clients across the globe attract, recruit, and retain the...
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Customer Success Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich DoorDash VollzeitAbout The Team The Customer Success Team at DoorDash's In‑Store division is the heartbeat of our customers. We are a diverse, global team that helps customers meet their business goals through creative problem‑solving, data, and deep product knowledge, always with a customer‑centric approach. Our team consists of empathetic relationship builders,...
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Customer Success Specialist
vor 3 Wochen
City of Melbourne, Österreich Caleb & Brown VollzeitWho we are: Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and client-focused...
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Customer Success Specialist
vor 3 Wochen
City of Melbourne, Österreich Caleb and Brown VollzeitCaleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and client-focused individual to...
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Customer Success Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich The Access Group VollzeitCustomer Success Specialist page is loaded## Customer Success Specialistremote type: Office Basedlocations: Sydney - Chatswoodtime type: Full timeposted on: Posted Todayjob requisition id: JR We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You....
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Customer Success Specialist
Vor 2 Tagen
Shire Of Narrogin, Österreich Tenth Revolution Group VollzeitCustomer Success Specialist (Agriculture) TRG (Tenth Revolution Group) is proud to be partnering exclusively with SwarmFarm Robotics, a pioneer in autonomous agriculture technology. We are helping them grow their Field Operations team with a Customer Success Specialist who is passionate about supporting farmers and driving adoption of innovative AgTech...
