Customer Success Manager
vor 4 Wochen
A$110,000 p/a + $7800 Benefits + Comms + Super Sales → Account & Relationship Management On-site Posted 1 day ago We’re a fast-growing, values‑led tech company transforming how businesses connect with their customers. Based in Melbourne, Podium combines innovative thinking with human‑centred design to solve real‑world problems in communication, payments, and customer experience. Our team is made up of curious minds, sharp operators, and passionate collaborators. We back our people, invest in growth, and move fast—without the egos. If you're looking for impact, autonomy, and a chance to shape the future of local business, Podium is the place to do it. The Role As a Customer Success Manager, you’ll be the go‑to partner for a portfolio of SMB customers, helping them unlock the full value of Podium. You’ll drive adoption, retention, and growth through strategic guidance, scalable outreach, and a deep understanding of what success looks like for each business. What You’ll Do Guide customers to set goals and track success with Podium Deliver strategic advice to drive product adoption and solve business problems Manage a high‑volume portfolio with tech‑touch engagement Provide proactive support to reduce churn and maximise value Advocate for customers internally to shape our product and service What You Bring Experience in customer success, account management, or consultative sales Excellent communication and problem‑solving skills Confidence influencing customer decisions and business outcomes Background in SaaS or tech‑enabled businesses is a bonus Experience with SMBs in retail, auto, healthcare or home services is a plus Takes ownership and is outcome‑driven Thrives in fast‑paced, high‑volume environments Builds trust quickly and positions yourself as a business partner Has a positive, solutions‑first mindset Loves to learn, adapt, and improve every day Job Benefits Uncapped commissions + equity options – be rewarded like an owner $600 monthly Benefits & Wellbeing allowance New office in Queen & Collins with bike storage, showers, and yes – a cocktail bar Catered lunches, great swag, and all the snacks you need Why Podium? We’re a high‑growth team on a mission to give local businesses the tools to thrive. Join us and be part of something that actually makes a difference. Podium is proud to be an equal opportunity employer. We celebrate individuality and champion inclusivity in everything we do. About Podium Melbourne, VIC, Australia This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying. Looking for More Opportunities? Explore more jobs with upfront salary details that respect your worth. #J-18808-Ljbffr
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Customer Success Manager
vor 3 Wochen
City of Melbourne, Österreich RLDatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America . RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest...
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich Rldatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care...
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Customer Success Manager
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City of Melbourne, Österreich Software of Excellence VollzeitJoin to apply for the Customer Success Manager role at Software of Excellence Join to apply for the Customer Success Manager role at Software of Excellence Henry Schein One is a leading provider of integrated dental software solutions designed to help practices operate more efficiently, deliver exceptional patient experiences, and grow sustainably. Dentally,...
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich Recordpoint VollzeitScope We are seeking a proactive and customer‑centric Customer Success Manager (CSM) to drive adoption, value realization, and long‑term success for RecordPoint's customers in APAC. Responsibilities Play a leading role in the end‑to‑end post‑sales customer lifecycle, from onboarding through adoption, value realization, renewal and expansion....
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Customer Success Manager
vor 4 Wochen
City of Melbourne, Österreich RLDatix VollzeitCustomer Success Manager / Melbourne, APAC RLDatix (RLD) is on a mission to help raise the standard of care…everywhere.Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining...
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Customer Success Manager
vor 3 Wochen
City of Melbourne, Österreich Tes VollzeitCustomer Success Manager Tes is seeking a senior Customer Success Manager to join our growing team in Melbourne. This is a strategic role focused on supporting a portfolio of private schools across the east coast of Australia. You will play a key part in driving customer retention, product adoption, and growth in collaboration with our sales team. We are...
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich Rib Software VollzeitJoin to apply for the Customer Success Manager role at RIB Software. Driven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, with our people at the heart of...
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Manager, Customer Success
vor 4 Wochen
City of Melbourne, Österreich DoorDash Australia VollzeitThe Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our...
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Customer Success Manager
vor 28 Minuten
City of Melbourne, Österreich DoorDash VollzeitAbout The Team The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem‑solving, data and deep product knowledge, always with a customer‑centric approach. Our team is a group of...
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Customer Success Manager
vor 3 Wochen
City of Melbourne, Österreich Immersive VollzeitA platform you can believe in: Immersive One is leading people‑centric cyber resilience across the globe. Customer Success Manager – Australia & APAC Immersive is hiring! We’re looking for an experienced, proactive and value‑driven individual to join our growing Customer Experience team in the APAC region. Reporting directly to our VP of Customer...
