Administration Officer

Administration Officer - Adult Specialist Clinics Requisition No: 6040 Executive Division: Operations Division: Clinical Support & Specialist Clinics Program: CS&SC Specialist Clinic Enterprise Agreement: Varied Health and Allied Services, Managers and Ad Job Function: Administration & Leadership Project: Employment Type: Part-Time or Full-Time, Ongoing Salary: Admin Grade 1 + Superannuation + Salary Packaging About the Role A great opportunitywaitsforan enthusiastic and motivated clerk to join the Adult Specialist Clinics administrative team. The Specialist Clinic Clerk is an integral part of the team that supports the daily management of clinics and referrals. We are seeking a candidate that has great customer service skills, an eye for detail, moderate computerskillsand is driven to learn and develop in a fast-pacedenvironment. This isa great opportunityto be part of a busy team, providing support to a variety of stakeholders including clinicians,patientsand their families in addition to GP's and external stakeholders. Key Responsibilities Registration of new patients and updating of existing patient details Ensure patient and referrer receive correspondence in relation to new referrals and appointments Communicate and liaise with patients asrequired Make the achievement of Best Care a priority and pursue it by actively participating in organisational processes, safetysystemsand improvement initiatives About you Thorough data entry skills High standard of customer service skills Ability to work in a fast-paced environment with competing demands Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage. We provide a combination of hospital, community-based, at-home and in-reach servicesto aged, adult and paediatric patients and newborn babies. Specialties includeoncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. Western Health operates four acute public hospitals:Sunshine Hospital (including Joan Kirner Women’s and Children’s),Footscray Hospital,Williamstown Hospitaland Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. Compensation and Benefits Competitive salary packages aligned with market standards. Health and wellbeing programs, including flexible work arrangements. Scholarships and grants to support your continuous learning journey. Learning and Development Opportunities Access the Western Health Learning Academy (WHA) for personalised learning pathways. Professional growth programs, including postgraduate studies and clinical education. Mentorship and career support. Community Impact and Inclusion Make a meaningful difference in patients’ lives through compassionate care. Join a workforce that champions diversity and inclusion. Engage in community wellbeing initiatives and groundbreaking healthcare research. Organisational Culture and Environment Thrive in a collaborative, compassionate and innovative team environment. Be part of a culture that celebrates continuous improvement and excellence in healthcare. Ready to make an impact? If you’re passionate about supporting the delivery of Best Care, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. Western Health does not accept unsolicited resumes/applications from recruitment agencies. Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. Closing date: 11:59pm on 29 November 2025. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). #J-18808-Ljbffr