Customer Service Manager
vor 4 Wochen
We have an exciting opportunity for a full‑time Customer Service Manager (2IC) to join our branch in Liverpool, providing great service and support to IMB customers and the Liverpool team. Reporting to the Community Bank (Branch) Manager, this role focuses on personal lending, operations, compliance, risk and team leadership. The Role Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries. Exploring new opportunities to find the right financial solutions that may improve their position. Processing personal loan applications. Using various technologies, systems and digital platforms, cash handling and balancing. Supporting management, coaching and staff development activities. Contributing to product and service initiatives/activities for the team and region. Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carrying out administrative duties. Assisting in the completion and management of the branch's daily operational and compliance requirements. The Person Available to work full time, Monday – Friday from IMB's Liverpool branch, with flexibility for training. Experience working in financial services in a retail or customer service environment. A proven track record of positive performance and aptitude for learning, technology and business operations. A genuine passion for providing great service, creating positive customer experiences and people interactions with patience and professionalism. Commitment to helping customers in their day‑to‑day banking requirements and to achieve their financial goals and dreams. Preferred (training provided): Training or leadership experience; exposure to consumer lending. The IMB IMB Bank is a leading member‑owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and has been doing so for over 144 years. An award‑winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live. Benefits Competitive remuneration Product concessions Paid parental leave Purchase leave options Study assistance Employee assistance program Genuine investment in your learning and professional growth. To apply, follow the prompts. Applications close November 23, 2025. Please note that email applications are not accepted. For further information, please contact Fernanda Campos, Community Bank Manager, (email protected) #J-18808-Ljbffr
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Customer Service Manager
Vor 3 Tagen
Liverpool City Council, Österreich Core Talent Pty Ltd VollzeitJoin a reputable Residential Home Builder known for quality, streamlined processes, and a strong team culture. They are seeking an experienced Customer Service Manager to lead the client journey from Contract Signing through to Construction Start and Handover, ensuring a smooth workflow and exceptional customer experience. The Role As the Customer Service...
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Customer Service Manager
vor 3 Wochen
Liverpool City Council, Österreich IMB Bank VollzeitGreat opportunity for an aspiring leader Trusted and community minded bank Personal lending, operations and compliance focused Excellent training and career progression provided Are you looking for your next step in banking? We have an exciting opportunity for a full‑time Customer Service Manager (2IC) to join our branch in Liverpool, providing great...
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Customer Service Representative
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Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
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Driver Tester
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Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitA government agency in New South Wales is seeking a Customer Service Representative-Driver Tester to provide exceptional service through driver license testing. The role requires an unrestricted driver licence and the ability to drive a manual vehicle. This part-time position offers a salary range of $84,734 - $89,050 pro-rata, with flexibility in operating...
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Group Product Manager
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitGroup Product Manager - Service NSW Digital Services Join to apply for the Group Product Manager role at NSW Department of Customer Service. Base pay range A$162,296.00/yr - A$195,248.00/yr Key details Grade: SNSW Grade 11/12 – A$162,296 to $195,248 Employment: 2 ongoing full‑time positions Location: Haymarket, Gosford or Parramatta – hybrid with 2...
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Principal Tech Services Officer
Vor 7 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Customer Service Representative
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Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Assistant Director Service Delivery
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City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Senior Service Officer Payroll
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
