Education Support Officer

Salary and Package $93,299 salary package - includes base salary ($82,200), plus employer's contribution to superannuation and annual leave loading At TAFE NSW, we are dedicated to life‑changing impact. That’s why we offer world‑class training and education that delivers the skills needed for the jobs of today and tomorrow. Life‑changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance. We Invest in Our People At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work. We provide you with tools and ongoing training, professional development and health and wellbeing programs. About the Role As an Education Support Officer, you’ll leverage your current industry knowledge and experience in the Ageing and Disability sector to support students and enhance their learning journey. Working alongside a team of passionate industry professionals, you’ll be supervised by the Head Teacher and collaborate closely with teachers to help students stay engaged, motivated, and on track to achieve their goals. About You To be successful in this role, you must have: Minimum qualification of a Certificate IV in Ageing and Disability. Ability to understand the content of the learning materials and the processes used in the discipline. High‑level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner. Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students. Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team. Skills in the use of relevant information and communication technologies. To find out more about the role, click to view the Position Description Our Commitment to Diversity, Equality, and Inclusion We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below. A Career of Life‑Changing Impact Awaits You. Apply Now To Apply for this Role, Click “Apply Now” and Provide: Your current resume Certified copies of your qualifications Response to the targeted question when prompted in the application form (max 300 words) Targeted Question: This role requires managing competing priorities across multiple campuses in a fast‑paced, high‑demand environment. How would you prioritise your workload to ensure tasks are completed accurately and on time, while maintaining a high standard of customer service? General Recruitment and Adjustment Enquiries contact Talent Acquisition Advisor, Brielle Sonter, **************@tafensw.edu.au Role‑Specific Enquiries Leanne KleinSchiphorst, Head Teacher Health Wellbeing & Community Services, ***************@tafensw.edu.au For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool. This is a child‑related position. A Working with Children Check is a prerequisite for anyone in child‑related work. It involves a national criminal history check and review of findings of workplace misconduct. To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport. A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment. Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer. Considering a Move to Regional NSW? The Welcome Experience is a free service providing tailored support to ensure a smooth transition. From connecting you with the local community and essential services to helping you navigate employment and lifestyle opportunities. Discover the benefits of regional living – explore The Welcome Experience and register today Be careful – don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr