Customer Support Officer – Healthcare Software
vor 3 Wochen
Customer Support Officer – Healthcare Software Xestro is an Australian software company that helps specialist doctors manage their patients and run their medical practices. Our cloud-based platform supports every aspect of their day‑to‑day operations. We are based in Maroochydore, Queensland, and support healthcare providers across the country with reliable technology and exceptional client support. About Us Xestro is an Australian software company that helps specialist doctors manage their patients and run their medical practices. Our cloud-based platform supports every aspect of their day‑to‑day operations. We are based in Maroochydore, Queensland, and support healthcare providers across the country with reliable technology and exceptional client support. About the Role We are seeking a Customer Support Officer with a background in healthcare administration to join our team. In this role, you will assist specialist medical practices with using our software, drawing on your understanding of practice workflows and patient administration. You will support clients via phone, email, and remote sessions, guide new practices through onboarding, and provide practical solutions to everyday challenges. Your knowledge of how medical practices operate will allow you to deliver support that is accurate, relevant, and valuable. Responsibilities Learn the Xestro platform thoroughly to provide confident, accurate assistance Deliver prompt support to clients via phone, email, and remote sessions Guide new practices through onboarding and software use Troubleshoot workflow and administration challenges with a solution-focused approach Contribute to internal procedures to improve support efficiency and consistency Maintain professionalism and clear communication in every client interaction About You We are looking for someone who brings: Experience in medical reception, practice management, dental or allied health administration OR, experience in customer support within the healthcare sector Strong communication skills: clear, professional, and client-focused A proactive and practical problem-solving approach, with the ability to explain processes simply Confidence using healthcare practice management software (experience with Xestro highly regarded but not required) What We Offer Full-time, on-site role based in Maroochydore Structured onboarding and training Predictable hours (no weekends) in a professional and collaborative environment The opportunity to use your healthcare knowledge without patient-facing pressures Supportive and friendly team culture #J-18808-Ljbffr
-
Customer Support Officer – Sunshine Coast
vor 3 Wochen
Maroochydore, Österreich Locality Planning Energy VollzeitCustomer Support Officer – Sunshine Coast (Maroochydore) Locality Planning Energy – Maroochydore QLD Join a community-minded team helping customers with their energy needs. Why this role Long-term position with supportive leadership Local office in Maroochydore—work where you live Purpose-led—help deliver better local energy solutions and a smoother...
-
Customer Service Officer
vor 4 Wochen
Maroochydore, Österreich Probe CX VollzeitHourly rate, incentives, penalties & super Join the Probe Team - Ignite Your Career! We\'re Hiring: Customer Service Officers Do you thrive in fast-paced environments? Are you passionate about helping people? Probe CX is looking for enthusiastic and driven individuals to join our energetic Customer Service team! As a Customer Service Officer, you\'ll be the...
-
Senior Officer ICT Support Services
vor 3 Wochen
Maroochydore, Österreich Gympie Regional Council VollzeitGympie Regional Council – Maroochydore QLD A varied and challenging role, is responsible for ensuring an outstanding level of customer service and technical support, overseeing ICT assets, and the procurement activities for ICT Support Services. Competitive annual salary commencing at $86,250 plus up to 13% superannuation Great range of additional...
-
Software Developer
vor 2 Wochen
Maroochydore, Österreich Xestro Pty Ltd VollzeitJoin to apply for the Software Developer - Back-end role at Xestro Pty Ltd About Xestro: Xestro is Australia's largest healthcare practice management software SaaS provider. Based in Maroochydore on the Sunshine Coast, we offer a great work-life balance in a vibrant region. The Role: We’re seeking experienced Full Stack Developers to join our team of 12...
-
Custom Homes Estimator
vor 3 Wochen
Maroochydore, Österreich Ausmar Homes VollzeitJoin AUSMAR – Sunshine Coast’s Leading, Multi Award-Winning New Home Builder AUSMAR CUSTOM is committed to helping more families achieve the great Australian dream of home ownership. Proudly building quality homes across the Sunshine Coast since 1993, we believe our success comes from our people and our dedication to Honesty, Integrity, and Transparency....
-
Junior Problem Solver
vor 12 Stunden
Maroochydore, Österreich Xestro VollzeitA healthcare software company in Maroochydore is seeking a Junior Problem Solver to join its client support team. Ideal for recent school leavers who want a career rather than casual jobs. No prior experience in healthcare or software is necessary; however, curiosity and common sense are essential. The role offers structured training, a full-time position,...
-
Graduate Client Support
vor 13 Stunden
Maroochydore, Österreich Xestro VollzeitA healthcare software company in Maroochydore seeks a Client Support / Problem Solving Graduate Entry. This full-time, on-site role focuses on assisting clients by answering questions, learning the software platform, and contributing to documentation improvements. The ideal candidate will have strong communication skills and a problem-solving mindset. A...
-
Customer Service Officer
vor 3 Wochen
Maroochydore, Österreich Catholic Education Diocese of Rockhampton VollzeitBe part of a values driven, fun and supportive team environment Unique opportunity to increase your take-home pay with salary sacrificing About Beau’s Pet Hotel Beau’s is a state-of-the-art Pet Hotel that offers a safe and loving holiday and daycare experience for fur babies! We offer both standard and luxury accommodation for cats and dogs, doggy...
-
Administrative Officer
vor 11 Stunden
Maroochydore, Österreich Riverview Mind Clinic VollzeitMedical Administration Officer – 6-Month Contract 4/235 Bradman Avenue, Maroochydore QLD Hourly rate: $25–$30 (based on experience) 4*** | ✉️ ********@riverviewmindclinic.com.au Riverview Mind Clinic At Riverview Mind Clinic, we’re dedicated to providing compassionate and professional mental health care to our community. Our experienced team of...
-
Contact Centre Patient Liaison
vor 3 Wochen
Maroochydore, Österreich SMS Healthcare VollzeitAre you a caring and organised communicator who thrives in a vibrant team environment? SMS Healthcare is seeking a Contact Centre Patient Liaison to join our dynamic team and help guide patients through their healthcare journey with empathy, clarity and professionalism. Make a real difference – support patients through life‑changing healthcare journeys....
