Dental Reception

vor 9 Stunden

City of Melbourne, Österreich Dental Design Co Vollzeit

Dental Reception / Clinical Coordination Are you ready to take the next step? Our modern Epping clinic is expanding and seeking a Receptionist/ Coordinator . In this role, you’ll support our clinical team with seamless appointment management, admin duties and patient follow-ups ensuring excellent outcomes and a standout patient experience. Key Responsibilities Greet patients warmly in person and by phone, creating a calm and professional first impression. Manage patient check-in and check-out, confirming details, medical history updates, and consent forms. Handle patient enquiries with empathy and discretion, including treatment, fees, scheduling, and post‑op care queries. Support anxious patients with reassurance and clear communication. Maintain a tidy, welcoming reception and waiting area. Act as liaison between reception, clinicians, assistants, and management. Clinical support lunch cover. Clinical Huddles and nursing "go to" staff member. Contribute ideas to improve patient experience and clinic efficiency. Support dentists, oral health therapists, and the larger team in working more efficiently. Train, upskill and mentor staff as required, including existing junior dental assistants. Assist with team management. Manage stock and ensure equipment is maintained. Required Skills & Experience 2+ years experience in dental nursing/ reception Confidence managing clinician schedules and treatment blocks. Excellent organisation, attention to detail, and time management.. Experience coordinating specialist, surgical, implants, orthodontic, or sedation workflows (Not essential but desirable) Familiarity with health fund and clinical duties About You Proactive problem‑solver who anticipates clinical needs. Reliable, punctual, and able to manage confidential information. Collaborative team player with a “let’s fix it” mindset. Quick learner who enjoys improving systems and processes. #J-18808-Ljbffr

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