Customer Advisor

Customer Advisor - Leave and Relief - Strathfield Join to apply for the Customer Advisor - Leave and Relief - Strathfield role at NAB . Branch Customer Advisor – Banking – Leave & Relief Sydney's Inner West Part-time position based in our Strathfield Branch 5 days per week: Monday, Tuesday, Wednesday & Friday 9am - 4:15pm & Thursday 9am - 5:15pm Leave & Relief position supporting our Inner West Sydney Branches including Newtown, Marrickville, Roselands, Burwood, Campsie, Ashfield, Fivedock & Strathfield – you must be able to travel between locations. Mileage paid. Our people are customer obsessed We put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you. Benefits Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage The Hours Part-time role working 5 days per week: Monday, Tuesday, Wednesday & Friday 9:00am - 4:15pm & Thursday 9:00am – 5:15pm. The first 12 weeks will require full time availability for training and onboarding at the Strathfield Branch. Your home branch will be Strathfield, but you will also be required to cover the other Inner West branches – a licence and transport are essential. Mileage paid. In this role, you will Support our Inner Western Sydney Branches by being the first point of contact for customers, putting them at the centre of everything you do Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions Ensure customers receive a seamless, consistent, and tailored experience every step of the way, and that all details are accurate and up to date Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure Undertake ongoing training and development to enhance your career What You’ll Bring A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience A keen eye for detail that ensures transactions are completed efficiently and accurately An appreciation for inclusion and the diversity of our customers An interest in upskilling and career development opportunities with NAB A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. We continue to foster an inclusive environment, where all colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. Application Process For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, contact the NAB Careers team at (please reference job number) or visit our Careers page through the link above for other contact options. Join NAB If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, so we encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted. Seniority level Entry level Employment type Full-time Job function Other Industries: Banking #J-18808-Ljbffr