Account Manager

Senior People & Culture Business Partner at QMS Media Are you ready to kickstart your career with one of Australia’s leading outdoor media companies? We are currently on the hunt for an energetic go-getter to join us as our newest Account Manager – Direct to join us in the South Melbourne Office. Life at QMS Media? It’s Anything but Ordinary At QMS Media, we bring creativity and innovation to the world of outdoor advertising, delivering impactful solutions with digital billboards, street furniture, and beyond. Our team is passionate, authentic, and a little contagious (in a good way). We are always pushing boundaries, celebrating wins, and evolving together. Proud to be a WGEA Employer of Choice for Gender Equality since 2017 and with our Reconciliation Action Plan endorsed by Reconciliation Australia, we at QMS Media are committed to an inclusive workplace where everyone thrives, and where the rights, culture, and contributions of Aboriginal and Torres Strait Islander peoples are celebrated and respected. What you'll be up to As a Direct Account Manager, you are responsible for maximising revenue from new and existing Direct market clients while ensuring high levels of client satisfaction. The role involves managing and growing a portfolio of accounts, building strong client relationships, and meeting sales targets by identifying and converting opportunities. You will help increase QMS Media’s market share across Large Format Billboards, Canberra Airport, Retail, and Street Furniture products. Additionally, you are expected to champion the QMS brand and uphold company values and behaviours within the Direct market. Develop and manage quarterly business plans to meet revenue targets. Source, prospect, and grow new profitable market opportunities. Engage in clients’ strategic planning to strengthen partnerships. Deliver product demonstrations and prepare proposals, contracts, and account plans. Identify upsell opportunities and expand existing client campaigns. Support new business pitches using industry knowledge. Collaborate with the sales team to meet monthly budgets and strategic goals. Manage multiple client accounts and campaigns, ensuring on-time delivery and accuracy. Coordinate with creative teams, Direct clients, and stakeholders for smooth execution. Deliver regular campaign updates, performance reports, and insights to clients. Present Post Campaign Reports (PCR) with recommendations. Serve as the main contact for Direct clients, building strong long-term relationships through proactive communication. Understand client goals to deliver tailored, solution-based outdoor media strategies. Lead the planning and execution of campaigns aligned to client objectives and budgets. What we’re looking for Degree in business, media, communications, or related field (preferred). 2–3 years’ experience in Direct sales, OOH, or a similar agency role. Proven ability to manage budgets and meet individual and team sales targets. Strong negotiation, communication, and persuasive skills. Solid OOH industry knowledge with the ability to translate client needs into solutions. Excellent multitasking, project management, and attention to detail. Able to balance client needs with business priorities. Strong written, verbal, and presentation skills. Confident networker with key decision-makers. What’s in it for you? A fun, friendly and supportive work environment where no two days are the same. Awesome learning opportunities - ongoing learning and development to help you springboard into the future you want both personally and professionally. A workplace that values YOU, your growth, and your ideas. We’re big on being inquisitive and ‘out of the ordinary’. We get that life isn’t just about work—enjoy flexible options that fit around your world. Career development, and the chance to work with a team that’s as excited and passionate as you are A fabulous workspace – both in location and vibes We’re located in South Melbourne, so you’re never too far from delicious food, drinks, and the beach. On the days you don’t want to leave the office (hello, Melbourne weather) we have you covered with goodies and daily lunchtime quizzes. The Perks Milestone Leave: 3 extra paid days off yearly, supporting you during moments that matter. Celebration Leave: Exchange public holidays to commemorate cultural or religious days meaningful to you. Paid Parental Leave: Employer-paid parental leave for primary and secondary carers for when your family grows. EAP: Professional wellbeing support services for you and your family, including counselling, nutritional coaching, financial coaching, 24/7 crisis counselling, and First Nations mental health and wellbeing support. Wellbeing Gateway App: Access tools and resources to support you and your family’s wellbeing journey including meditations, workouts, recipes, wellbeing programs and wellbeing tracking. Health Program: Annual vaccinations, skins checks, healthy lifestyle checks and mental health first aid training. Employee Benefits: Access meaningful savings in the areas that matter most with discounts on groceries, utilities, gym memberships, food and entertainment, health insurance and more Learning and Development: Transform the way you learn, grow and engage with an annual program of technical and human skills. Whether you’re ready for a change or looking for a place to make your mark, your ‘out of the ordinary’ adventure starts here - Click Apply now At QMS Media, fairness and equity are at the heart of our talent acquisition process. We know that many from marginalised groups may hesitate to apply unless they meet 100% of the requirements. But here’s the thing—we value diverse perspectives and unique experiences, even if they don’t fit the ‘traditional mould’. If you’re unsure whether you tick every box, we encourage you to apply anyway – imposter syndrome and confidence gaps are real We’re excited to hear from you Want to know more about us? Check out at #J-18808-Ljbffr