Mental Health Recovery Support Worker

What’s the role about? Being a Recovery Support Worker at Richmind WA is more than just a job - it’s a calling. Richmind WA is opening a brand-new Step-Up Step-Down Service in Karratha in early 2026, and we’re looking for passionate Recovery Support Workers to join our team. You’ll support people navigating mental distress to build independence, reconnect with their strengths, and take steps toward the life they want to live. This means helping with life skills, offering emotional support, and showing up as a consistent, compassionate presence. You’ll be part of a supportive team, working in our new Karratha service - helping people feel safe, seen, and heard. What does a typical day look like? Sharing a cuppa and talking through the day’s recovery goals Helping someone practice budgeting, cooking, or transport planning Supporting a person in distress with empathy and calm Celebrating a small but powerful win (like attending a group activity) Logging notes, chatting with your team, or attending a learning session Supporting a resident’s family to understand how to walk the recovery journey with them What makes you a great fit? You don’t need to be a mental health expert — you just need to care deeply about people and believe in their ability to grow and heal. Has a Cert IV in Mental Health, Community Services, or similar - or experience in mental health Is emotionally intelligent, calm under pressure, and values teamwork Can support someone through a tough moment, not just a task Understands (or wants to learn) recovery-oriented practice Has a current driver’s licence and relevant checks (see below) Lived experience of recovery (as a consumer, carer or family member) is especially valued here. You’ll need Cert IV in a mental health or similar or previous experience National Police Clearance (under 6 months old) Working With Children Check First Aid & CPR (HLTAID011, HLTAID010, HLTAID009) Valid driver’s licence There’s something to suit everyone We’re offering part-time, full-time, and casual roles. Because this is a residential service, you’ll also have the chance to work weekends and overnight shifts. Who are we? At Richmind WA, we’ve been supporting people on their mental health journeys for over 50 years. We’re recovery-first, lived experience-led, and proudly Rainbow Tick accredited. We walk alongside people with compassion, courage, and belief in their potential. Our services are residential, outreach, and everything in between - person-centred, trauma-informed, and inclusive at the core. Our values Living and breathing recovery Being brave and exploring Listening deeply and learning Putting people first Being passionate about inclusion and belonging We work with Elders and First Nations staff to ensure culturally safe supports and value people of every background, identity, and experience. Why join us? $1,000 annual travel allowance Five weeks of annual leave (with the option to buy more) Rent subsidy to make living in Karratha easier Up to $1,000 electricity allowance per annum Meaningful work, every single day Flexible shift patterns—because life happens Salary packaging up to $18,640 (boosts your take-home pay) Two bonus leave days—your birthday + wellbeing leave Training, mentoring, and access to LinkedIn Learning Free and confidential Employee Assistance Program Long service leave after 5 years Other Opportunities Other roles for the Karratha Step-Up Step-Down Service will be opening soon. If you’re interested, please email to express your interest. Our brand-new Karratha Step-Up Step-Down Service will open in early 2026 . We’re seeking staff to join us from February 2026 , so you’ll be part of shaping the service right from the beginning. We have a variety of opportunities available—part-time, full-time, and casual positions . As this is a residential service, shifts will also include weekends and overnights . Ready to apply? please submit your resume and a short cover letter outlining why you’re interested and what you’d bring to the role. Have questions? Reach out to our People & Capability team: We assess applications as they’re received, so don’t wait - we’d love to hear from you. It takes courage to support someone’s recovery - and even more to believe in your own. If this sounds like your kind of purpose, we hope you’ll apply. Richmind WA is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support. Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply. Senioritty level Entry level Employment type Full-time Job function Other Industries Mental Health Care Referrals increase your chances of interviewing at Richmind WA by 2x Get notified about new Support Associate jobs in Karratha, Western Australia, Australia We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr