Information Technology Help Desk Technician
Vor 7 Tagen
Information Technology Help Desk Technician Secure State is expanding into Victoria, building a people-first team to support our growing client base. As a fast-growing cybersecurity and IT consultancy working with defence, government and critical-infrastructure organisations across Australia, we’re known for making secure, modern IT accessible through genuine, plain-English support. We’re looking for an IT Helpdesk Technician to join us in Melbourne — someone who thrives on solving problems, supporting people, and delivering exceptional customer experiences. What You’ll Do Provide Level 1–2 technical support across Windows, Microsoft 365, networking, security tools and end-user devices Respond to helpdesk tickets, triage issues and ensure timely, accurate resolutions Assist with user onboarding / offboarding including device setup and system access Troubleshoot hardware, software and connectivity issues with care and precision Escalate complex issues to senior engineers as needed Maintain documentation and contribute to improving internal processes Support project delivery, deployments and upgrades across client environments Build trust with clients through friendly, proactive and solution-focused communication About You Experience in a helpdesk or IT support role (or relevant qualification such as Cert III / IV, Diploma or equivalent) Solid understanding of Windows OS, Microsoft 365, basic networking and endpoint security Excellent communication skills — you enjoy helping people and explaining technical concepts simply A proactive problem-solver with strong attention to detail Comfortable working in a dynamic, growing environment A growth mindset — you’re ready to learn, adapt and contribute to a scaling team Baseline or higher security clearance (or ability to obtain one) is highly regarded Why Join Secure State Be part of our Melbourne expansion and help shape our Victorian presence Work with defence, government and innovative businesses Supportive leadership, training and clear career-development pathways Opportunities to specialise in cybersecurity, cloud and compliance frameworks A culture built on trust, transparency and putting people first Referrals increase your chances of interviewing at Secure State by 2x. Application Please apply via SEEK. Additional Details Seniority level : Entry level Employment type : Full-time Job function : Information Technology Industries : IT Services and IT Consulting #J-18808-Ljbffr
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Information Technology Help Desk Technician
vor 2 Wochen
City of Melbourne, Österreich Secure State VollzeitInformation Technology Help Desk Technician Secure State is expanding into Victoria, building a people‑first team to support our growing client base. As a fast‑growing cybersecurity and IT consultancy working with defence, government and critical‑infrastructure organisations across Australia, we’re known for making secure, modern IT accessible...
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Information Technology Technical Support
Vor 7 Tagen
City of Melbourne, Österreich youX VollzeitInformation Technology Technical Support youX is a fintech innovator providing advanced embedded asset finance technology and fulfilment solutions, catering to businesses from startups to large enterprises. Serving OEMs, dealers, brokers, and lenders, our platform streamlines the entire finance process, from initial engagement to final settlements. By...
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Information Technology Technical Support
vor 17 Stunden
City of Melbourne, Österreich Youx VollzeitInformation Technology Technical Support youX is a fintech innovator providing advanced embedded asset finance technology and fulfilment solutions, catering to businesses from startups to large enterprises. Serving OEMs, dealers, brokers, and lenders, our platform streamlines the entire finance process, from initial engagement to final settlements. By...
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Information Technology Support Engineer
vor 2 Wochen
City of Brisbane, Österreich AVASO Technology Solutions Vollzeit1 week ago Be among the first 25 applicants Job Opportunity: Field Support Engineer at AVASO Technology Location : Brisbane, Queensland, Australia Employment Type : Part-Time Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to...
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Information Technology Help Desk
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Service Desk Officer
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Council of the City of Sydney, Österreich Ashdown Consulting VollzeitService Desk Officer (Information Technology) Our organisation's aspiration to be the best in Australia is reflected in our core values of Teamwork, Customer Focus, Innovation, and Commitment to Safety These values define who we are, how we work together, and how we serve our community. If you're passionate about technology, teamwork, and delivering...
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Information Technology Support Engineer
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Melbourne, Österreich AVASO Technology Solutions VollzeitDirect message the job poster from AVASO Technology Solutions Impactful HR Professional | Shaping the Future Workforce Through Strategic Talent Acquisition Job Opportunity: IT Support Engineer at AVASO Technology Location: Melbourne, Australia Employment Type: Full Time Experience: 2+ years Overview AVASO Technology is a global leader in providing IT...
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Service Desk Officer
vor 2 Wochen
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Service Desk Technician
vor 3 Wochen
City of Melbourne, Österreich Cancer Council Victoria VollzeitCancer Council Victoria Service Desk Technician Join to apply for the Service Desk Technician role at Cancer Council Victoria. Cancer Council Victoria provided pay range This range is provided by Cancer Council Victoria. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$73,698.00/yr -...
