Election Workforce Support Officer

Job Description - Election Workforce Support Officer (0000B4O8) Election Workforce Support Officer - 0000B4O8 Join a collaborative, fun and high performing team Play a key role in delivering a major statewide election event About the Role As an Election Workforce Support Officer, you will provide hands‑on support to help build, manage and prepare a large talent pool workforce for the next State Government Election 2027. You will assist with planning, coordination and implementation of various workforce projects and playing a key supportive role during a critical time at NSW Electoral Commission. If you are someone who is highly efficient; driven to achieve outcomes; quick to learn new concepts and ways of doing things; comfortable adapting to changing priorities and demands, and able to work well under pressure, Apply now. The role is Temporary Full‑time position until 30 April 2027. About the NSW Electoral Commission The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate. Running and regulating elections Communicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; and Investigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018. What we offer Opportunity to work on large scale events and assist your local community Career development opportunities through study and face to face training Access to self‑paced expert‑led training via LinkedIn Learning Employee Assistance Program for wellbeing support Staff social events to connect with colleagues Work/Life balance (35 hour working week), flex leave, generous holidays and leave conditions Access to Fitness Passport for eligible staff Free annual flu vaccination Convenient CBD location, access to public transport Key knowledge, experience and essential requirements As the successful candidate, you will have: Proven ability to communicate effectively with all levels of internal and external stakeholders. Sound organisation and time management skills with high levels of accuracy and attention to detail. Effective computer skills and experience in using different business systems, including excel. Demonstrated client focus and strong customer service skills. Previous experience in recruitment and communicating with operational staff. Previous experience working in large scale events and working with tight deadlines. Politically neutral with no affiliation to political parties or lobbyists/third party campaigners. Satisfactory Criminal Record check result. How to apply As part of your application, you will be asked to respond to the two targeted questions: Provide an example of when you delivered high-quality customer service in a challenging situation. How did you communicate, manage expectations, and ensure a positive experience for the customer? Maximum 300 words. Describe a time when you had to manage competing priorities under a high‑pressured environment. How did you stay calm and ensure the work was completed effectively? Maximum 300 words. You should include a covering letter summarising your skills, knowledge and work experience, along with an up‑to‑date resume which clearly details your skills and experience as relevant to this role. For further information regarding the role please download the Role Description. Applying for a role in the NSW Public Service For more information on how to apply for a role in the NSW Public Service, please refer here. The NSW Electoral Commission embraces diversity and inclusion and is committed to creating a workplace that reflects the population of New South Wales. We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, mature‑age people, and people from culturally diverse backgrounds to apply for this role. Applications received and completed after closing time will not be considered for selection. The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Your employment will be subject to National Criminal Records Check to determine your suitability for employment. The NSW Electoral Commission is committed to maintaining public confidence in the integrity of the electoral system. The Commission requires all its employees to refrain from membership of any political party and from engaging in political activity which could be seen as reflecting adversely on the strict political neutrality of the Commission. To maintain political neutrality, applicants for roles with the Commission who are, who have been or who may be perceived to be or have been connected with political activities may also be ineligible for appointment and should disclose such information as part of their application. This does not include voting in a Commonwealth, State or Local Government election, which is compulsory in NSW. The Commission’s Political Neutrality Policy may be viewed on its website. A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months. This role is based in at our Elizabeth Street, Sydney office with a hybrid work arrangement, however leading into election time, you will be expected to be in the office full‑time and possibly work in offsite locations across Sydney. Applications Close: Wednesday 3rd December 2025 @ 11.59pm Location Sydney Region - Sydney City Work Type Full‑time Number of Positions 1 Total Remuneration Package: Package includes base salary ($99,938- $110,271), plus employer’s contribution to superannuation and annual leave loading Contact Talent Team - We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. #J-18808-Ljbffr