Empathetic Collections Advisor – Hardship Support

A leading mutual bank is seeking a Customer Assist Officer in Melbourne to support customers experiencing financial hardship. This full-time role emphasizes empathetic communication and effective negotiation skills. Candidates should have experience in collections or hardship, with strong communication ability and proficiency in multiple technologies. The...

A leading mutual bank in Australia is seeking a Customer Assist Officer on a full-time fixed term basis until September . The role focuses on supporting customers in financial hardship through empathetic communication and effective negotiation. Candidates should have experience in collections or hardship, strong communication skills, and an ability to manage...

A leading loan provider in Gold Coast City is seeking a dedicated Financial Hardship Officer to provide compassionate support to customers in financial distress. The role involves managing hardship applications, assessing financial situations, and implementing tailored repayment arrangements. Ideal candidates will have experience in hardship or collections...

Senior Financial Hardship & Collections Specialist A role with a large organization within the financial services sector, known for its comprehensive banking and financial services offerings. The company is committed to delivering exceptional service and tailored financial solutions to its clients. Job Description Manage financial hardship cases with a...

Build deep expertise in hardship, resilience and complex portfolio management Make a real impact helping customers in hardship About Our Client This role is with a large organisation within the financial services sector, known for its comprehensive banking and financial services offerings. The company is committed to delivering exceptional service and...

A large organisation in the financial services sector is seeking a Senior Financial Hardship & Collections Specialist. This role involves managing financial hardship cases, providing tailored financial solutions, and implementing collections strategies while ensuring compliance with industry regulations. The ideal candidate will possess strong negotiation...

A financial services organization based in Parramatta is seeking a Senior Financial Hardship & Collections Specialist. In this permanent full-time position, you will manage financial hardship cases, implement compliance strategies, and mentor junior team members. The ideal candidate has strong knowledge of banking regulations and experience in collections....

Overview A leading Finance provider is seeking an experienced Financial Hardship Officer to join their growing team. The role is crucial in providing empathetic and effective assistance to vulnerable customers experiencing financial or personal hardship. Location: Brisbane, Queensland, Australia. Salary range: A$80,000.00/yr - A$95,000.00/yr (base pay range...

Rapid Loans is a trusted provider of fast, flexible, and responsible auto and personal loan solutions across Australia. We’re committed to supporting our customers, especially during challenging financial periods, by offering understanding, respect, and practical help. We are seeking a dedicated Financial Hardship Officer to join our team. In this role,...

A leading infrastructure company seeks a Customer Specialist Support (CSS) Advisor in Brisbane to manage customer complaints and financial hardship inquiries. The role requires strong customer service and negotiation skills, along with the ability to thrive in a collaborative environment. Ideal candidates will have experience in contact centers and be able...