Customer Advisor
vor 2 Wochen
Customer Advisor - Leave & Relief - Hobart Join to apply for the Customer Advisor - Leave & Relief - Hobart role at NAB. Full‑time position based in our Hobart Branch. 5 days per week, Monday – Friday 8:45am – 5:30pm. Leave & Relief position – it is essential that you can travel between Hobart, Glenorchy and Rosny to support our branches and customers covering planned and unplanned leave (mileage paid). About our culture We are empowered to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow and achieve. We set bold ambitions and clear expectations to get the best customer outcomes. Benefits Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards and insurances. Extensive range of benefits and discounted offers on travel, fitness, events and technology. Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave. Health and wellbeing benefits including discounts on a wide selection of products. Hours Full‑time role working 5 days per week, Monday – Friday 9:00am – 5:30pm. Your home branch will be Hobart; however you will also be required to cover Glenorchy and Rosny branches, so a license and transport are essential. Mileage paid. In this role, you will Support our Hobart, Glenorchy and Rosny branches by being the first point of contact for our customers. Assist our customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions. Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date. Demonstrate our Smarter Banking options (self‑service and digital) to customers to help make their banking simple, easy and secure. Undertake ongoing training and development to enhance your career. What You’ll Bring A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. An ability to work collaboratively as a team, self‑motivation and energy to create our signature customer experience. A keen eye for detail that ensures transactions are completed efficiently and accurately. An appreciation for inclusion and the diversity of our customers. An interest in upskilling and career development opportunities with NAB. Diversity & Inclusion We know that our people make us who we are. That's why we have built a culture of equity and respect—where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. Contact & Application For details on the recruitment process, please visit our careers page or contact the NAB Careers team via (please reference job number). Please note candidate screening and interviews may be conducted prior to the closing date of the job advert; we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted. Seniority level Entry level Employment type Full‑time Job function Other Industry Banking Referrals increase your chances of interviewing at NAB by 2x. Sign in to set job alerts for “Customer Advisor” roles. #J-18808-Ljbffr
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