Asset Support Officer

Manningham City Council – Doncaster East VIC Band 5 $81,962 +12% superannuation + monthly RDO Based at the Depot, Doncaster East Shape the future of public infrastructure through strategic leadership, regulatory excellence, and collaborative impact. Provide high‑quality administrative and operational support across infrastructure permits and asset protection Champion process improvements and contribute to documenting new procedures for service excellence Engage with internal teams, contractors, and the community to ensure compliance and positive outcomes Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and leisure centres, it is our focus to ensure that Manningham remains a livable and harmonious place to reside, work and visit. Planning for the future is a key focus of our work. We ensure that Manningham maintains a high level of liveability through maintaining and developing community infrastructure and managing the strategic direction of planning policies that affect properties in our region. We're constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You'll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham. About the role The Asset Support Officer will provide dedicated administrative and operational support to the Infrastructure Permits team. This role ensures that public assets are protected, community impacts are minimised, and permit processes run smoothly and compliantly. This is an exciting opportunity to be part of a high‑performing team at the intersection of civil infrastructure, regulation, and customer service. The position plays a pivotal role in responding to public and internal inquiries, maintaining accurate records of asset conditions and protection bonds, and supporting inspections to ensure compliance with Council standards. We are seeking a proactive and solutions‑focused professional with strong communication skills and a commitment to continuous improvement. The ideal candidate will bring initiative, independence, and a collaborative approach to balancing regulatory integrity with customer service excellence. Skills and experience Demonstrated experience providing comprehensive administrative support within a complex organisation Proficiency in Microsoft Office Suite and records management systems (CRM, TRIM is highly regarded) Strong organisational and time‑management skills, with the ability to manage multiple priorities under pressure Strong analytical and decision‑making skills, with experience resolving regulatory issues under tight timeframes Excellent written and oral communication skills, with a high level of accuracy and attention to detail Experience with invoicing, financial processes, and processing a high volume of applications Local government experience (Desirable) How to Apply Click APPLY to submit your up to date CV and cover letter addressing the key requirements of the role. For a confidential discussion please contact Fez Dzeladini, Coordinator Developments, Transport & Permits on 2*** . For all other enquiries regarding the recruitment process, please email ****@manningham.vic.gov.au or visit Applications close on Monday 8 December 2025 at 11.00pm. Don't meet every requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet all the criteria. We recognise that different experiences make for great community outcomes. If your experience doesn’t perfectly align with the selection criteria, but you're excited about this role and keen to work at Manningham Council, we encourage you to apply now. Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. Manningham Council has a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check. #J-18808-Ljbffr