Ward Clerk

To provide a confidential and high-quality support service to the Maternity Services, of both an administrative and practical nature. The post holder will provide administration and clerical cover for other departments in maternity services when required. You will be responsible for providing clerical/administrative support for Balmoral/Birth Centre, using the IT systems to capture patient activity. This is a busy, diverse role which requires excellent organisational and interpersonal skills. The post holder also requires excellent communication skills to interact with patients/visitors and all levels of staff who work or visit the area. Main duties of the job To greet/welcome women and their partners/families to the Maternity Wards. Answering telephone calls, giving and receiving messages. Liaising with midwife in charge of shift. Answering security doorbell - to allow identified parents/visitors and staff into the department. Tidying patients notes ready for medical records or other departments. About us Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications. Job responsibilities Tracking in/out any folders that enter/leave the department. Using It systems to scan records to file. It systems to admit/discharge patients. Informing Estates/Electronics about maintenance work required on the ward and equipment failures to be fixed. Help maintain supplies of ward stationery are stocked up in appropriate areas. Ad hoc duties, at the discretion of the Senior Midwife. Ensure the area is kept tidy and be organised and professional at all times. Person Specification Educations, Training and Qualifications Minimum 3 GCSE at Grade C or above, including English or equivalent NVQ 2 or equivalent experience Knowledge and Experience Knowledge of office procedures Good written and verbal communication skills Courteous, tactful and efficient telephone manner Proficient in Microsoft packages including Word and Outlook Planning and organisational skills Working knowledge of Excel and/or PowerPoint Experience of working in the NHS shortlisting Developed attention to detail and accuracy Organisational skills and the ability to work methodically and prioritise Ability to cope under pressure and meet deadlines Able to maintain confidentiality at all times Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Part-time,Job share,Flexible working #J-18808-Ljbffr