IT Service Management Specialist
vor 1 Tag
2025 For the Service Management and Organization department of the Communication and Information Centre (kiz), we are looking for a IT specialist (m/f/d) If you are looking for an exciting challenge as an IT specialist, then kiz is the right place for you Severely disabled persons and persons with equivalent status are given priority for employment if they are suitable. The Infrastructure department is responsible for the entire network infrastructure, the provision of basic IT equipment, a high-performance computing cluster and other system-related services provided by a modern IT center. Training as an IT specialist or comparable qualification In-depth knowledge of Windows client operating systems & PC hardware detailed knowledge of PC hardware, the service catalog & user knowledge of ITSM tools Basic knowledge of the ITIL framework, in particular the processes and functions in the service desk area as well as the tools and mechanisms for centralized maintenance of widely distributed PC installations (remote control, remote installation, remote diagnosis) Basic knowledge of IP networks, IP routers and Ethernet switches as well as administration and network guidelines Very good German language skills and basic knowledge of English Strong teamwork skills, ability to work under pressure, independent working style and strong communication skills Your tasks: Recording and processing customer inquiries received by phone, email or online in the ticket system Categorize tickets by ticket type (incident or request), service and priority Process requests, analyze incidents from services (especially IT services), determine causes, research solutions in knowledge databases, develop solutions for technical problems of medium difficulty yourself Installing PC hardware and Windows operating systems Analyzing and rectifying everyday faults and errors on PCs using modern diagnostic systems as well as maintaining PC hardware and rectifying faults by replacing defective components Operating IT applications for automated and remote-controlled software distribution and software installation in compliance with administration guidelines using Opsi We offer: Home office / mobile working Secure workplace Job ticket for local public transport JobBike BW Remuneration according to TV-L incl.
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IT Risk Management Specialist
vor 1 Monat
Wien, Österreich Raiffeisen Bank International AG VollzeitIT Risk Management SpecialistWe are seeking an experienced IT Risk Management Specialist to join our team at Raiffeisen Bank International AG.This is a unique opportunity to work in a dynamic environment where you will be responsible for driving the management of IT Risks across the organization.As an IT Risk Management Specialist, you will evaluate risk...
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IT Service Management Specialist
Vor 2 Tagen
Wien, Österreich HUK-COBURG Versicherungsgruppe VollzeitIT specialist:in input management Full-time, starting immediately in Coburg, permanent In addition to a great team of more than 10,000 friendly colleagues and over 770 different job profiles, we offer experienced professionals and newcomers many attractive challenges that modern insurance companies face: Will the car of the future cause fewer accidents?...
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IT Service Management Specialist
Vor 2 Tagen
Wien, Österreich HUK-COBURG Versicherungsgruppe VollzeitIT specialist:in input management Full-time, starting immediately in Coburg, permanent In addition to a great team of more than 10,000 friendly colleagues and over 770 different job profiles, we offer experienced professionals and newcomers many attractive challenges that modern insurance companies face: Will the car of the future cause fewer accidents?...
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Application Management Specialist
vor 17 Stunden
Wien, Österreich regio iT gesellschaft für informationstechnologie mbh VollzeitAachen, Siegburg, Gütersloh START OF WORK: AS OF NOW SCOPE OF WORK: FULL TIME BE A PART OF THE DIGITAL FUTURE regio iT GmbH is the ideal IT partner for public clients: for municipalities and schools, energy suppliers and waste disposal companies as well as non-profit organizations. Based in Aachen and with branches in Gütersloh and Siegburg, we offer...
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Specialist, IT Finance and Contract Management
vor 1 Woche
Wien, Österreich ANDRITZ AG VollzeitJob family: Information Technology- Business area: Andritz Group- Contract location: Vienna, Vienna, AT- Working location: Vienna, Vienna, AT- Location type: Office Location / Office-based- Contract type: Permanent Full-Time- Job description: - Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so...
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IT Risk Management Specialist
vor 1 Monat
Wien, Wien, Österreich Raiffeisen Bank International AG VollzeitJob OverviewAs an Enterprise IT Risk Manager at Raiffeisen Bank International AG, you will play a pivotal role in driving the management of IT risks across our organization. This involves evaluating risk levels of internal and third-party IT services and providing guidance for IT colleagues in designing, implementing, and testing IT controls according to...
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IT-Service-Management-Spezialist
vor 1 Monat
Wien, Wien, Österreich Frequentis VollzeitBeschreibung der StelleWir suchen einen erfahrenden IT-Service-Management-Spezialisten, um unsere Kunden bei der Einführung und Optimierung von IT-Services zu unterstützen. Als Teil unseres Beraterteams werden Sie eine wichtige Rolle bei der Gestaltung der Zukunft des IT Service Management spielen.AufgabenSelbstständige Bearbeitung von Kundenprojekten mit...
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Customer Management Specialist
vor 1 Tag
Wien, Österreich DRV Rheinland VollzeitThen take advantage of our diverse opportunities and set off for new goals German pension insurance secures generations: Support us with the technical implementation For our IT service provider Deutsche Rentenversicherung NOW IT GmbH, we are looking for a customer service specialist in the Customer Service division in the Customer and Service Management...
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IT Contract Management Specialist
vor 4 Wochen
Wien, Wien, Österreich Herold Business Data VollzeitAre you a detail-oriented professional with a passion for IT systems? Do you excel at managing contracts and budgets? We're seeking an experienced IT Contract Manager to join our team at Herold Business Data.About UsHerold Business Data is a leading provider of online media and marketing services. As part of the group.one organization, we have an...
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Virtual Service Specialist
vor 3 Stunden
Wien, Österreich Stadt Köln Vollzeit € 2.016We are looking for: Part-time specialist application support (m/f/d) Company description Part-time specialist application support (m/f/d) The City of Cologne is one of the largest and most attractive employers in the region. With over 450 employees, the Office for Information Processing provides the central IT service for the city administration of Cologne....
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Virtual Service Specialist
vor 58 Minuten
Wien, Österreich Stadt Köln Vollzeit € 2.016We are looking for: Part-time specialist application support (m/f/d) Company description Part-time specialist application support (m/f/d) The City of Cologne is one of the largest and most attractive employers in the region. With over 450 employees, the Office for Information Processing provides the central IT service for the city administration of Cologne....
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IT Service Management Team Lead
vor 1 Monat
Wien, Wien, Österreich PSA Payment Services Austria GmbH VollzeitUnternehmen">PSA Payment Services Austria GmbH ist ein führender Anbieter von Zahlungsdienstleistungen in Österreich. Mit jahrzehntelanger Erfahrung im Bereich der bargeldlosen Zahlungen entwickeln und betreiben wir innovative Produkte, die den Kunden ermöglichen, schnell und sicher zu bezahlen.Löhne">Ein attraktives Gehaltspaket mit einer...
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Wien, Wien, Österreich Frequentis VollzeitWir suchen einen/eine erfahrenen IT Service Management Spezialisten/in, der/die unsere Kunden in Österreich oder Deutschland bei der Planung, Umsetzung und Optimierung von IT-Systemen unterstützt.AufgabenAls Senior ITSM Consultant werden Sie Selbstständige Bearbeitung von Kundenprojekten mit ITSM-Bezug durchführen. Hierzu gehört auch das...
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IT Service Management Professional
vor 3 Wochen
Wien, Wien, Österreich Raiffeisenbankengruppe VollzeitAre you an IT service management professional looking for a new challenge? We are seeking a skilled and dynamic individual to join our team as an IT Service Manager at Raiffeisenbankengruppe.About UsWe are a leading financial institution with a strong presence in the European market. Our team is passionate about delivering exceptional customer service and...
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Specialist, Enterprise Content Management Services
vor 7 Monaten
Wien, Österreich ANDRITZ AG VollzeitJob family: Information Technology- Business area: Andritz Group- Contract location: Vienna, Vienna, AT- Working location: Graz, Styria, AT / Vienna, Vienna, AT / Linz, Upper Austria, AT- Location type: Office Location / Office-based- Contract type: Permanent- Job description: - Tagtäglich liefert ANDRITZ erfolgreiche und innovative Lösungen an Kunden auf...
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Service - Management
vor 3 Monaten
Wien, Österreich SPAR ICS Business Service GmbH Vollzeit € 45.000 - € 60.000Mitaufbau von Standards und Monitoring rund um das Thema IoT Lösungen in unseren internationalen Filialen Verantwortung für das Product Lifecycle Management von IoT Lösungen, welches Aspekte wie Produktplanung, Produktentwicklung, Produktbetreuung, Produktwartung und Entsorgung umfasst Analyse und Lösung von Störungen als 3rd Level in Zusammenarbeit mit...
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Wien, Wien, Österreich Frequentis VollzeitWir suchen einen erfahrenen IT-Service-Management-Experten, der unsere Kunden bei der Einführung von ITSM-Prozessen unterstützt. Die Position ist ideal für jemanden, der ein starkes Verständnis von ITIL und Erfahrung in der Konzeption von ITSM-Prozessen besitzt.AufgabenSelbstständige Bearbeitung von Kundenprojekten mit ITSM-BezugProjektmanagement von...
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IT Infrastructure Specialist
Vor 4 Tagen
Wien, Wien, Österreich CNS-Solutions & Support GmbH VollzeitJob Description:We are seeking a highly skilled IT Infrastructure Specialist to join our team at CNS-Solutions & Support GmbH.About the Role:This is a challenging position that requires technical expertise, problem-solving skills, and strong communication abilities.The successful candidate will be responsible for implementing and integrating complex software...
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Cloud Document Management Specialist
vor 3 Wochen
Wien, Wien, Österreich Computer Futures VollzeitJob Title: Cloud Document Management SpecialistLocation: Vienna, AustriaAbout the Job:We are seeking a skilled Cloud Document Management Specialist to join our team at Computer Futures. As a key member of our IT and tech recruitment agency, you will be responsible for designing, implementing, and managing M-Files and DocuSign solutions to meet the evolving...
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IT Service Management
vor 24 Stunden
Wien, Österreich Frequentis VollzeitÜber Unsteam Technology Management GmbH ist ein herstellerunabhängiges Beratungsunternehmen mit dem Sitz in Wien und München. Seit mehr als 20 Jahren liegt unser Fokus auf dem Management komplexer IT- und TK-Projekte im Bereich kritischer Infrastrukturen wie Road, Rail, Utilities, Aviation, Public Safety und Government. Wir unterstützen unsere Kunden in...
