Aktuelle Jobs im Zusammenhang mit Senior technical account manager, german speaking - Wien - Dynatrace Austria GmbH
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Senior Technical Account Manager, German speaking
vor 4 Wochen
Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAre you passionate about delivering exceptional customer experiences? Do you have a knack for technical problem-solving and a strong understanding of German language and culture? We're looking for a skilled Technical Account Manager to join our team at Dynatrace Austria GmbH.Key Responsibilities:Develop and maintain strong relationships with our...
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Senior Technical Account Manager, German Speaking
vor 4 Wochen
Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleAs a Senior Technical Account Manager at Dynatrace Austria GmbH, you will be responsible for serving our customers and being a shining example of our Core Values. You will triage, diagnose, and provide solutions to complex configuration issues with Dynatrace solutions and non-Dynatrace integrations. You will strategize on the overall technical...
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Senior Technical Account Manager
vor 4 Wochen
Wien, Wien, Österreich Dynatrace Austria GmbH VollzeitUnlock Your Potential at Dynatrace Austria GmbHAre you a skilled Technical Account Manager looking for a new challenge? Do you have a passion for German language and culture? We have an exciting opportunity for you to join our team at Dynatrace Austria GmbH as a Senior Technical Account Manager, German speaking.About the RoleWe are seeking a highly motivated...
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Wien, Wien, Österreich Dynatrace VollzeitJob OverviewDynatrace is a leader in unified observability and security, and we're looking for a skilled Senior Technical Account Manager to join our team. As a Senior Technical Account Manager, you will be responsible for providing exceptional customer service and technical expertise to our customers, particularly those who speak German.Key...
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Technical Account Manager
vor 3 Wochen
Wien, Wien, Österreich dynaTrace software GmbH VollzeitKey Responsibilities: As a Senior Technical Account Manager for German-speaking customers, you will be responsible for delivering exceptional customer service and technical expertise to drive business growth and adoption of Dynatrace solutions. Your key responsibilities will include: Triage and resolve complex technical issues with Dynatrace solutions and...
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Wien, Wien, Österreich Dynatrace VollzeitJob DescriptionAs a Senior Technical Account Manager at Dynatrace, you will be responsible for delivering exceptional customer service and technical expertise to our clients. Your primary focus will be on providing strategic guidance and support to our customers, ensuring they achieve their technical objectives and goals.Key ResponsibilitiesProvide technical...
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Wien, Wien, Österreich Dynatrace VollzeitJob Title: Senior Technical Account Manager, Arabic SpeakingJob Summary:We are seeking a highly skilled Senior Technical Account Manager, Arabic Speaking to join our team at Dynatrace. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Key...
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German Speaking Customer Support Representative
vor 2 Monaten
Wien, Wien, Österreich Patrique Mercier Recruitment VollzeitCustomer Support Representative - German SpeakingPatrique Mercier Recruitment is excited to present an opportunity for a German Speaking Customer Support Representative in the banking sector.This role involves delivering exceptional customer service to German-speaking clients, providing answers and solutions related to accounts, transactions, and financial...
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German Speaking Marketing Specialist
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German Speaking Marketing Specialist
vor 4 Wochen
Wien, Wien, Österreich Eco Plus Solutions AB VollzeitWe are seeking a highly motivated and experienced German-speaking Marketing & Sales Consultant to join our team at Eco Plus Solutions AB. As a key member of our team, you will be responsible for delivering exceptional customer support, providing strategic marketing guidance, and driving business growth for our German-speaking clients.Key...
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German Speaking Customer Service Representative
vor 4 Wochen
Wien, Wien, Österreich Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment Presents an Exciting OpportunityWe are delighted to introduce a unique chance for a German Speaking Customer Support representative to join our prestigious client, a leading financial institution, in the banking sector.In this role, you will play a vital part in delivering exceptional service to German-speaking clients, providing...
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German Speaking Marketing Specialist
vor 3 Wochen
Wien, Wien, Österreich Eco Plus Solutions AB VollzeitWe are seeking a highly motivated and experienced German-speaking Marketing & Sales Consultant to join our team at Eco Plus Solutions AB. In this role, you will be responsible for delivering exceptional customer support, providing strategic marketing guidance, and driving business growth for our German-speaking clients.Key Responsibilities:Consultation and...
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Senior Account Manager
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Technical Account Manager
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Arm Account Manager
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German Speaking Sales Executive
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German Speaking Customer Service Expert
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Technical Product Specialist
vor 5 Monaten
Wien, Österreich Dynatrace Vollzeit**Company Description** Dynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities).- Provide customers “micro consulting” engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace’s software intelligence platform...
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Account Manager
Vor 5 Tagen
Wien, Wien, Österreich Entain VollzeitKey Responsibilities:• Build and maintain strong relationships with allocated players• Manage and ensure regulatory requests are completed as required• Contribute to the team's strategic ambition to drive growth and revenue• Conduct responsible gambling and AML interactions with account customers• Identify potential new account customers through...
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Wien, Wien, Österreich Dynatrace VollzeitJob OverviewWe are seeking a highly skilled Senior Technical Account Manager to join our team at Dynatrace. As a Senior Technical Account Manager, you will be responsible for providing exceptional technical support to our customers, ensuring their successful adoption and growth of our product.Key ResponsibilitiesProvide technical guidance and support to...
Senior technical account manager, german speaking
vor 3 Monaten
Why you will love being a Dynatracer Why you will love to be a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. About Dynatrace Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Aufgaben Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations Strategize on the overall technical objectives and long-term goals of the team Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer's footprint Be the customer's advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements Provide web-based training to user groups to support organizational adoption Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes Providing coaching to CSEs to help them grow in their technical knowledge and personally Function as a frontline technical resource for "best practice" and informal customer questions Engage with customer support as a customer advocate to ensure speedy resolution of customer issues Engage with Product management as the customer advocate on product roadmap discussions Participate and prepare for Monthly and Quarterly Business Reviews with customers Maintain current functional and technical knowledge of Dynatrace products and services Help to document best practices in developing and using Dynatrace Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution. Help communicate, escalate and advocate on behalf of the customer Provide insights, advice, and 'street credibility' with technical teams to understand technical issues and possible workarounds Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. Have deep understanding of customers' infrastructure, architecture, and business/regulatory requirements to speed up resolution Profil Education: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience Work experience 4+ years of experience Experience working with large enterprise customers, including executive leadership Demonstrated ability in leadership, mentorship, and organizational behavior A track record of going above and beyond for your team and customers Ability to manage executive relationships and discussions (VP/Cx O) Must have exceptional English and Germanwritten and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly ; Impeccable time management skills and an ability to self-direct Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace Willingness to learn new technologies and resolve complex technical issues Professional Level Dynatrace certification (or get certification within six months) Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, ) Strong technical understanding and experience in Saa S industry Knowledge and experience with one or more of the following technologies related to Dynatrace: Cloud/new stack technologies such as Open Stack, Open Shift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc. Web and application server technologies such as Apache, IIS, Web Sphere, Web Logic, and JBoss Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, Java Script, and Ajax Mobile application technologies such as i OS and Android Webkit Dev Ops toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. CMDB/ITSM Technologies/platforms such as Service Now and BMC Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply. Wir bieten Compensation and reward Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 56.500 per year based on full-time employment (38.5 h/week). Flexible working We believe in providing a flexible, fulfilling and trusting work environment that fits your current life situation. Find out more Worldwide locations Our 60+ offices are spread across the globe and designed to inspire innovation, collaboration, and big ideas. Explore now Relocate to join us Ready to pack your bags? Relocation support awaits you if you wish to join us at one of our Austria locations. Learn how We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. More information Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace. Great Place To Work Did you know that 93% of Dynatracers say we're a great place to work? JBG81_AT
