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Technical Writer for Log Monitoring

vor 3 Monaten


Wien, Wien, Österreich Dynatrace Vollzeit
Are you technically proficient? Do you enjoy writing and can explain complex concepts in simple words? Can you understand software developers and channel their knowledge to users? Then this work is for you


As a
Technical Writer for Log Monitoring **you'll own public documentation for Log Monitoring and work as member of the development team o deliver those docs.


  • You'll
    create concise product
    explanations that nontechnical users can easily grasp.
  • You'll use a
    markdownbased static site system to deliver the content.
  • You'll be the
    first adopter of Log Monitoring features Dynatrace.
  • You'll use your technical knowledge to navigate and document
    complex use cases
:

  • You'll be a
    user advocate by serving as a proxy between the users and the product development.
  • You'll
    help to shape the functionality by stepping in from early stages of development.

Qualifications:

  • Ability to learn quickly and drive to learn constantly.
  • Excellent written and verbal communication skills.
  • Superb level of English.
  • Ability to produce clear, precise, and conversational copy for the web.
  • Creative ability to turn technical information into compelling stories.
  • Experience in creating user and developeroriented documentation for software.
  • Experience in communicating effectively with stakeholders across the organization.
  • Experience with Agile software development.
  • Basic knowledge of Markdown, Git, Jira, and PowerShell.
  • Knowledge of cloud technologies is beneficial.

Additional Information:

What's in it for you?

  • A
    oneproduct software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the
    latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • Working models that offer you the
    flexibility you need, ranging from remote options to hybrid ones
    combining home and inoffice work
:

  • A team that thinks outside the box welcomes unconventional ideas, and
    pushes boundaries
:

  • An environment that fosters innovation, enables creative collaboration, and
    allows you to grow
:

  • A globally unique and
    tailormade career
    development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A
    truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the
    diverse personalities, expertise, and backgrounds of our global team.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous
    benefits and advantages.
  • Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 40,600 gross per year (based on fulltime). We offer a higher salary in line with qualifications and experience.

Discover more perks & benefits:

Company Description:

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.