Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
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Client Executive
vor 1 Monat
Melbourne, Österreich Marsh VollzeitJoin our team at Marsh as a Client Executive â Strata  and contribute to our business growth objectives.What to Expect:In this role, you will be responsible for developing new business and retaining existing business within the Strata team. You will manage a portfolio of accounts, provide high-quality customer service, and coordinate and develop a...
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Client Executive
vor 2 Monaten
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne CBDClient Executive (Insurance Broker)What can you expect?The Client Executive in Honanâs Real Estate division is responsible for contributing to the business growth objectives of Honan Insurance Group through the development of new business and retention of existing business,...
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Client Executive
Vor 2 Tagen
Melbourne, Österreich Marsh VollzeitAre you looking to join a brand that is known as a challenger within its industry and a pioneer of innovation? Do you have an interest in Construction and Building? As part of the dynamic Honan Insurance Group, we are seeking a self-motivated, goal oriented and experienced Client Executive to join our specialty Construction and Builders Warranty (BRIC) team,...
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Account Executive
vor 1 Monat
Melbourne, Österreich WTW VollzeitWTW is seeking a full time Account Executive to join our fast paced and vibrant Commercial team in our Melbourne office. The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book of SME and Commercial business, along with a portfolio of high-net-worth Private Clients. Key to...
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Service Executive
vor 1 Monat
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne CBDService Executive (Insurance Broker)What can you expect?The Service Executive in Honanâs Real Estate division is responsible for the servicing of a portfolio of accounts which is allocated by the Account Manager, ensuring high quality customer service. In this role, youâll...
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Senior Account Executive
vor 2 Monaten
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in the Melbourne office:Senior Account ExecutiveWhat can you expect?As a Senior Account Executive, youâll play a pivotal role in our corporate team, collaborating closely with our Managing Principal as well as well as the National Manager, and other key Account Executives.You will be entrusted...
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Sales Executive
Vor 6 Tagen
Melbourne, Österreich CSC (Corporation Service Company) VollzeitTitle: Sales ExecutiveLocation: Melbourne, AustraliaWorking Hours: Monday to Friday - 9am - 5.30pmHybrid – 2-3 days in the officeSummary:Want to be part of a global organization that values teamwork and collaboration? These are just two of the core values at CSC where our staff work together to develop and build new business opportunities, establish...
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Client Services Specialist
vor 1 Monat
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne office:Client Services SpecialistThe Energy and Power team is a dynamic global team (700 colleagues across Marsh globally) that advises companies and industry in relation to the energy, power, and renewable energy sectors. The role will report directly into the Speciality Operations...
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Client Services Specialist
vor 4 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in Melbourne office:Client Services SpecialistThe Energy and Power team is a dynamic global team (700 colleagues across Marsh globally) that advises companies and industry in relation to the energy, power, and renewable energy sectors. The role will report directly into the Speciality Operations...
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Account Executive
vor 4 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in the Melbourne office: Account Executive Corporate Construction.  What can you expect? An exciting opportunity has become available for an Account Executive to join our Corporate Construction team in Melbourne on a full-time, permanent basis. This role will assist Senior brokers...
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Account Executive
vor 2 Wochen
Melbourne, Österreich Marsh VollzeitMarsh is seeking candidates for the following position based in the Melbourne office: Account Executive Corporate Construction.  What can you expect? An exciting opportunity has become available for an Account Executive to join our Corporate Construction team in Melbourne on a full-time, permanent basis. This role will assist Senior brokers...
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Enterprise Account Executive
vor 2 Monaten
Melbourne, Österreich Qualtrics VollzeitAt Qualtrics, we create software that the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...
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Account Executive
vor 3 Wochen
Melbourne, Österreich Advertising Industry Careers VollzeitNine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital.Nine’s assets include the 9Network, major...
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Sales Executive
vor 4 Wochen
Melbourne, Österreich Advertising Industry Careers VollzeitNine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital.Job DescriptionOur Sales Executives deliver...
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Sales Executive
vor 4 Wochen
Melbourne, Österreich Advertising Industry Careers VollzeitNine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital.Job DescriptionOur Digital Sales Executive will...
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Senior Account Executive
vor 2 Monaten
Melbourne, Österreich Marsh VollzeitJoin Marsh Melbourne as a Senior Account Executive in Risk Management.What to Expect: As a Senior Account Executive, you'll step into a role that offers exceptional exposure to high-profile risk management clients in a specialized field. Your journey with us involves not only access to top-tier training and mentorship for your professional growth but...
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Account Executive
vor 4 Wochen
Melbourne, Österreich WTW VollzeitWe are seeking a qualified full-time Account Executive to join the Global Incoming Network Team in our Sydney Corporate Broking office. The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book of incoming network accounts, liaising with our overseas offices and local...
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Senior Enterprise Account Executive
Vor 2 Tagen
Melbourne, Österreich Qualtrics VollzeitAt Qualtrics, we create software that the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...
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Client Relationship Manager
vor 2 Monaten
Melbourne, Österreich Cognizant VollzeitPosition Title: Client Relationship Manager Location: Melbourne, Australia Reports To: Client Partner About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build and run stronger businesses. Cognizant combines a...
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Account Executive
vor 2 Monaten
Melbourne, Österreich Marsh VollzeitAccount Executive - Commercial/Corporate InsuranceJoin our specialized team in the Commercial and Corporate group as an experienced Account Executive. In this role, you will support one of our top account managers in managing a book of professional services clients.Responsibilities:Cultivate strong client relationships and provide exceptional serviceEngage...
Client Services Executive Fixed Term
vor 2 Monaten
Be a part of our Team We are looking for an experienced Client Services Executive to join us in our Melbourne team.
As a member of the head office Client Department, the Client Services Executive will actively develop, collaborate and implement relevant action plans to improve customer service and client satisfaction in Oceania, across all channels.
If you have a passion for creating luxury and enjoy working within a dynamic and inclusive team, we welcome you to apply now
HOW WILL YOU MAKE AN IMPACT?
With your strong retail knowledge, client centric approach and operational awareness, you will:
- Execute Services campaigns based on yearly global CS calendar and ensuring alignment with Service platform, CRM and Marketing Communications departments.
- Monitor and report on campaign performances via Looker and highlight CS as a strategic tool to be leveraged for client engagement and long-term relationship building.
- Report monthly on watch warranty registration rates across all channels and provide troubleshooting technical support to frontline staff when required.
- Support the implementation of Care Services policies, offers and tools across all the network, as well as training and compliance.
- Complaint management process is top of mind and properly implemented for quick and smooth dispute resolution in the boutique.
- Equip and train network on Cartier Personalisation tools to further enhance client experience.
- Propose initiatives locally to maximise Care Services adoption and results.
- Collaborate with Retail Operations, Boutiques and Service platform to identify operational pain-points and drive CS improvement plans across all networks to ensure compliance with Cartier and Richemont guidelines.
- Ensure close partnership and collaboration with the Service platform driving quality of service (delay) and application of Cartier policies
- Support Retail teams with the inventory of repair orders to ensure full compliance.
- Support Retail teams ensuring CS operations and process used are up-to-date and aligned with the boutique operations manual.
- Report monthly on repair orders, trends and KPI results
- Escalate quality feedback through internal portal to raise awareness and drive continuous improvement
- Be the CS key referent and system user for the business locally
- Collaborate with Learning & Development team to identify CS training opportunities and create relevant modules addressing ever changing expectations.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We believe in shared success and understanding that with your actions you elevate your team and the Maison. To contribute to team success, you will have:
- Client-centric in approach with the ability to balance the needs of the business with client expectations
- Excellent written and verbal communication skills with attention to detail and tone
- Attentive and patient; a good listener with empathy, emotional control, tolerance, and discernment
- Problem-solving with the ability to handle diverse tasks, working to deadlines
- High level of integrity and trust
- Open, flexible, and agile to changing priorities under pressure
- Ability to self-motivate and self-manage
- Analytical approach; experienced in using reporting tools
HOW DO WE KEEP YOU SMILING:
- A great opportunity to be a part ofa dynamic and diverse team
- The chance to work collaboratively with an array of creative and strategic minds, both locally and globally
- We offer a plethora of opportunities within Cartier and the wider Richemont Group to help you develop and take your career to the next level.
YOUR JOURNEY WITH US:
- After being shortlisted, we will book in a video call with our Talent Acquisition Partner to get to know you whilst sharing details on the role, team and Maison
- If you are successful through the video interview, you will be invited to attend a face to face interview with our Client Services Manager and Clients Director to discuss the role and your expertise in more depth. In return, we will also share insights on our team dynamics and our company culture.
- Finally, you will then have the opportunity to meet our HR Manager who can share our overall vision and plans for the future for the Maison in Australia
