ICT Project Manager
Vor 4 Tagen
Job Category: Information Technology
Business Advisors & Accountants are a mid-tier, boutique accounting firm based in Sydney, Australia that proudly offers a diverse range of services to our clients in Advisory, Tax, Audit and a host of value-added services that have evolved including outsourced CFO and Family Office service support to our clients,
ESV are not satisfied with the status quo and are constantly seeking ways to improve the services we offer not only to our clients but our employees. As we continue on our journey from “Good to Great” and beyond we are looking for an exceptional project manager to join our team. The Project Manager will be responsible for leading all internal projects and provide assistance in executing ESV’s technology & transformation strategy that supports our good to great vision. The Project Manager will work intimately with the Transformation Committee and will report to the Chief Executive Officer (CEO).
Job DescriptionAbout the business and the role
ESV Business Advisors & Accountants are a mid-tier, boutique accounting firm based in Sydney, Australia that proudly offers a diverse range of services to our clients in Advisory, Tax, Audit and a host of value-added services that have evolved including outsourced CFO and Family Office service support to our clients,
ESV are not satisfied with the status quo and are constantly seeking ways to improve the services we offer not only to our clients but our employees. As we continue on our journey from “Good to Great” and beyond we are looking for an exceptional project manager to join our team. The Project Manager will be responsible for leading all internal projects and provide assistance in executing ESV’s technology & transformation strategy that supports our good to great vision. The Project Manager will work intimately with the Transformation Committee and will report to the Chief Executive Officer (CEO).
Key tasks and responsibilities will include:
- Technology business case development and project management on current and upcoming technology projects.
- Work closely with key stakeholders (clients, staff, external vendors) to test and refine new systems, processes and ideas as needed to ensure market fit of innovations from the earliest point, through to development and launch.
- Understand & implement accounting application software within ESV whilst working alongside ESV’s IT team – operating as the connection between ESV’s managed service provider and the business
- Understand, implement & manage integrations within ESV’s software stack – integrations between accounting software’s, document management systems, and additional software’s where needed within the application ecosystem in ESV
- Manage the migration & purging process of ESV data stores – from both on-premise servers and multiple cloud applications to which ESV are subscribed
- Process improvement of existing systems and processes. Work with ESV internal stakeholders at all levels to map and identify opportunities to improve the business processes in order to:
- Eliminate process waste
- Identify the root cause of serious or recurrent client issues with the view to identify and rectify process and user issues
- Enhance staff experience and understand how technology and process improvement can act as an enabler
- Deliver greater client experience
- Vendor management: Identify and re-engineer team specific technology and work practices into singular shared and agreed processes firm- wide. Familiar with problem determination methods (eg. 5 whys, fishbone) and corrective action planning.
- Continuously provide input on improving the productivity of standardised ESV Way work practices through simplification, automation, integration and compliance.
- Evolve best practice by understanding our current Tech stack and priority projects.
- include working with various applications and technology vendors to understand and exploit relevant capabilities of their solutions and to raise and manage shortcomings through to conclusion.
- Support the management of external technology supplier agreements to budget and service level agreements (SLA).
- As needed act as a second port of call, in the event our outsourced IT or Applications provider is unable to provide a timely remedy with respect to raised tickets. This includes liaising with outsourced provider/s to minimise downtime and commercial interruption.
- Operational Support. Ownership of templates/manuals/documents related to ESV’s projects. Provide support and guidance on SAAS administration, training (technology and otherwise) as required from time to time.
- Asset management and support as needed for hardware, software applications, training material and IP.
- Minimum 5 years’ experience combination of Business Analyst / Project Management experience.
- Bachelor of Business or Commerce degree with a focus on Accounting.
- Prior experience working in an accounting or consulting environment
- Prince2 and Lean 6signma Green Belt Accreditation
- Exceptional written and verbal communication skills
- Demonstrable project management and technology project experience.
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